In the world of business and sales, no matter how confident, competent or experienced you are, setbacks are a part of any every process. How well you handle those failures and problems will often determine how successful you are going to be.
Michael Licenblat is a resilience expert who teaches people in sales and business how to stay proactive by bouncing back from rejections, pressures, and setbacks.
Michael believes that achieving results in business is more about becoming resilient to pressure and bouncing back from setbacks than any other factor.
Over 20 years ago, Michael became one of the pioneers in building a successful natural therapies business through overcoming market rejection, refusals, and knockbacks.
Drawing on his background in Psychology, Shiatsu therapy, and over 25 years of Martial Arts experience, Michael has helped countless companies become 'pressure proof' and learn how to bounce back from the setbacks and rejections so they can out-achieve their competition.
Michael is an author is several e-books and CDs, his articles are regularly published in several journals and, for over 10 years, has delivered presentations to organizations such as Toyota, Chemmart, REIV, Coles Myer Ltd., Pitcher Partners, St George, Smartline, SEEK, Hocking Stuart, Maurice Blackburn Lawyers, Maunsell, SalesForce, and Victorian Parliament.
How To Bounce Back in Tough Sales Markets
In times where competition is growing and clients are more discerning, businesses will have to work harder and smarter to secure their market share and business revenue. As setbacks and rejections are a part of your day to day operations, having the daily motivation and drive to initiate new business, follow up with clients, mine your database for leads, and make the new calls can mean the difference between your success and failure.
In this presentation, resilience expert, Michael Licenblat will demystify how to keep your sales team bouncing back to stay proactive in their lead generation and follow ups, and remain motivated in the face of high pressure, rejections, and setbacks. This is not simply a 'hype up' session, but rather a practical look at the resilience principles that drive good sales people to stay proactive, productive and enthusiastic in their sales process and achieve their sales targets - even when they don't feel like it.
In this presentation, you will learn how to:
- Overcome the sales reluctance that prevents you from contacting clients and initiating new business.
- Keep your 'drive alive' and not take setbacks and rejections personally
- Get past the 4 motivational killers that stop you from increasing your sales volume
How to Become Pressure Proof and Accelerate Your Results?
In your current business climate, you will be under great stress to deliver more in less time with fewer resources. You will be required to make deeper client connections, be proactive in the sales process and, at times, find yourself right out of your comfort zone. Will you be resilient enough?
The reality is that your business future will be filled with pressures and changes that will both challenge you and open up new levels of possibility. A major key to your success is being able to flow with change, becoming resilient to pressure, and stay engaged and motivated. This is greatly determined by how well you can bounce back from the setbacks, rejections and stresses that otherwise slow you down or wear you out. In this presentation, you will learn how to be adaptable and positive when working with change and pressure.
By the end of this presentation, participants will be able to:
- Better manage their 'pressure triggers' before they affect them
- Stay cool & calm under pressure with a stress resilient mental attitude
- Build a positive mental attitude to keep moving forward by becoming solution focused instead of complaining and self pitying
How to handle difficult, demanding or negative people - without becoming drained?
Creating high performance teams, managing people, delivering excellent service, and building client rapport is greatly influenced by your ability to influence and communicate with emotionally charged people, without taking them personally or becoming worked up.
Being able to look beyond their behaviour and read their 'Pressure Pattern' allows you to be more influential and effective when working with situations of confrontation, conflict, complaint, or with challenging, non-compliant behavior or negative people. In this presentation, Michael will explain how to read, respond, and relate to emotionally charged, negative, or intimidating people - whilst staying calm, focused, and in control.
At the end of this program, you will be able to:
- Be more influential with challenging, non-compliant or negative people
- Stay cool and calm and dramatically reduce your feelings of anxiousness, anger and frustration during a confrontation, conflict or clash.
- Not take people's comments personally and be able to work and communicate well with any type of person by reading their 'Pressure Patterns'.