One thing marketing departments have learned recently is that return customers and word-of-mouth advertising is more valuable than costly commercials. The Client Experience and journey matter. Ovations’ Customer Service Speakers provide invaluable strategies to best serve those seeking your industry. Hear from our customer service and CX strategists to learn the trade secrets of tomorrow.
Alex Allwood is regarded as one of Australia’s leading authorities on customer experience. An engaging speaker and presenter, Alex’s customised conference keynotes, seminar presentations and workshops are described as ‘powerful, inspiring and actionable’.
Amos began his own independant automotive retailer in 1970. Years later he decided that in order to challenge the larger retail chains, he would need to join forces with other independant retailers. In August 1985 the Autobarn cooperative was formed with nine members and eleven stores, with a combined turnover of just around $11,500,000. By 1990, the co-operative grew to 28 member stores. At that ...
Andrew is a Senior Facilitator with Melbourne Playback Theatre. He shapes and crafts compelling stories to inspire both individuals and organisations. Andrew is passionate about bringing out the best in each individual, team and organisation he works with. An exceptional service background, married with a charismatic communication style and a trusted ability to work with diverse organisations, ...
It's refreshing to find a successful face in business involved in day to day business and brand expansion. Winning the first season of The Apprentice Australia has set Andrew "Morello" well on this path. It was clear to see that Morello put the summation of his life, learning and impeccable work ethic into the series. Willing to "walk the talk" and standing behind his values he won the hearts and ...
Andy Lark is a globally recognised and awarded marketer and leader in social and digital technologies building and running some of the world's most successful brands. For the past two decades, Andy has worked alongside CEOs and their leadership teams to define - and then attain - digital and brand greatness for their institutions. He is an internationally acclaimed keynote speaker. From industry conferences to internal events and team workshops, Andrew is relied on for his inspiring insights on technology and consumer trends.
Barbara Glanz, CSP, works with organizations that want to improve morale, retention and service and with people who want to rediscover the joy in their work and in their lives. She is the author of six best-selling HOW-TO books. She is known as the business speaker who speaks to your heart as well as to your head, and she has presented to conferences, associations, and organizations worldwide. ...
From starting his own computer company at the age of 22, to being the Managing Director for Australia and New Zealand of real estate giant Colliers Jardine by the age of 34, Bruce describes his career as a "vertical learning curve." Along the way, he has developed a reputation for performance, particularly in the area of taking loss-making businesses into profitability. At Colliers he led firstl ...
Charles Marcus is a much sought after and highly respected global keynote speaker and seminar leader. He is ranked in the “Top 60 Motivational Speakers in The World“.
Chip Bell's consulting practice helps organisations build a culture that supports long-term customer loyalty. Prior to starting a consulting firm, he was Vice President and Director of Management and Organisation Development for NCBN, now Bank of America. Dr Bell holds graduate degrees in organisational psychology and human resource development from Vanderbilt University and George Washington Un ...
Chris Helder is a business communication genius and master storyteller whose presentations have radically transformed how thousands of people worldwide communicate with clients, customers, colleagues, staff and teams. He has been a professional speaker for 16 years and has done over 2,000 presentations around the world.
