Michelle lives and breathes her passion for customer service, mystery shopping and team motivation. She is an experienced businesswoman and a “retention” specialist in every aspect of service operations and processes and their impact on the customer experience. In 1994 she founded one of Australia’s most respected training companies, Optimum Operating Procedures and Services Pty Ltd (OOPS).
Phil worked in the investment industry for 19 years where he oversaw $50 billion of investments. He left that 'comfortable' life in 2007 to help businesses address social and environmental challenges as part of their core and profitable business.
One of Australia’s leading digital wellbeing and peak performance experts
Karen Maher is a workplace culture transformer. She is passionate about the prevention of bullying and sexual harassment and focuses on the fundamentals to inspire and transform cultures into great and productive places to work.
One of the world's top digital transformation, tech, and marketing influencers, thought leaders, speakers, Fortune 500 consultants, startup advisors, and mentors.
Regular panelist on Gruen, The Drum, Weekend Sunrise, The Today Show and The Latest
Leader in the field of human based risk management and the psychology of risk
Heidi Dening is an award-winning business owner and best-selling author who believes that education changes lives.
In 2011, at the age of 24, Tuia Pitt's life was turned upside down. While competing in a 100km ultra marathon in the Australian outback, she encountered an out of control grass fire. Trapped by the blaze, she suffered full thickness burns to 65% of my body.
Turia was choppered out of the remote desert barely alive and wasn’t expected to survive. She lost seven of my fingers, spent over six months in hospital, underwent over 200 operations and spent two years in recovery.