Amanda Stevens presents high-energy, customised keynotes and workshops on 'why people buy'. Widely regarded as one of the most popular female speakers in Australia, her ability to craft powerful messages, infused with humour and insight makes her presentations memorable and actionable.

A master storyteller, Amanda captivates her audiences with a distinctive combination of current insights, social commentary and dynamic examples, delivered with a sharp wit and take-away value. If you're looking for a speaker on sales, marketing, gender psychology, customer service or the future of consumers, Amanda can tailor something specifically for your audience with a powerful message that will last well beyond the presentation.

With five keynote topics and five workshop options that can be mixed and matched to suit your conference theme and unique needs, Amanda's depth of experience and breadth of content means she can kick off or close any conference with a high energy, entertaining keynote or she can facilitate a structured, tailored workshop for a small group - and anything in between.

Topics

Turning Clients Into Advocates - the key to creating unpaid walking talking adverts

Good brands have satisfied customers. Great brands have raving fans.

De-coding the science of advocacy, Amanda explores why existing customer bases are a businesses greatest hidden asset and outlines a plan for delegates to create a brand that customers willingly and enthusiastically rave about.

With the current shift from ‘word of mouth’ to ‘word of mouse’ a business can grow at lightning speed if it delivers an incredible customer experience, amplified by social media.

Drawing on industry-specific case studies and examples, Amanda outlines:

  • Why customer advocacy is becoming the most critical indicator of brand success
  • How to turn ‘word of mouth’ advocacy into ‘word of mouse’ advocacy
  • Three ways to engage your existing client base and convert them to advocates
  • The two consumer segments that are three times as likely to become active advocates
  • How to triple the referral rate of each existing customer
  • How to secure a celebrity ambassador without spending a cent

Retail Revival - strategies for thriving in turbulent times

In 2013, over 3,000 Australian retailers shut their doors. The last five years have seen the toughest economic climate for the retail sector in decades yet in that time, with the same economic environment and same consumer confidence, many retailers have achieved double-digit growth.

What those brands are doing differently was what Amanda Stevens set out to identify in writing her latest book, Retail Revival.

In this fast-paced, results-driven presentation, backed with current consumer research, case studies and proven ideas Amanda shares:

  • Where consumers are really shopping and what the data doesn’t tell you
  • The three mistakes retailers make before going out of business and how to avoid them
  • Why online is not the real enemy and why it’s crucial to bricks and mortar success
  • The power of creating a ‘religious’ brand following - both online and offline
  • The four ingredients for building a profitable social media following
  • How to leverage joint venture marketing

Marketing to the Majority - the future of consumer behaviour

With the simple framework of gender, Amanda reveals how men and women will shop, purchase and form brand loyalty in years to come. Backed by neurological research and indepth analysis of consumer trends, this keynotes provides insight into how brands market to the majority, and the growth this brings even in turbulent times.

Whether you’re selling hardware or homewares, travel or telecommunications, cars or computers — this presentation will arm you with an incredible toolbox of sales and marketing ideas to get more customers buying more products and services from you more often.

Key takeaways include:

  • The future of consumer behaviour and how the consumer of tomorrow will shop
  • The three key social trends impacting the definition of value
  • Emerging technology trends and their impact on the sales & marketing process
  • Why consumers really buy and how to push the five key buying buttons
  • How a basic understanding of consumer psychology can unleash creativity and innovation in an organisation

People Magnets - the key to connection

In this drastically altered, post digital world, a renewed focus is being placed on the power of human connection.

More than ever, the way we speak, hold ourselves and non-verbally communicate has the power to influence – whether in a sales negotiation or in our personal lives. In this enlightening keynote Amanda examines the critical ways we can each focus on building a rapport with those around us.

Key takeaways include:

  • The pitfalls of 24-7 connection
  • How to read body language in a post-digital era
  • How men and women differ and how you can connect better with the opposite sex
  • How to embrace technology and leverage it to build non-digital relationships
  • Why questions are the answers in all business situations

Wonderwoman - build the business & life of your dreams

Women are starting businesses at almost three times the rate of men — turning their passions into profits. Having done this herself, no one knows how to weather the highs and lows better than Amanda.

In this unique personal presentation designed specifically for female entrepreneurs trying to juggle it all, Amanda shares her short-cuts to success, proven strategies for jumpstarting a business and how you can harness the power of ‘Wonderwoman’

Delegates will walk away with the following:

  • How to recognize when your gut is right
  • Stop saying ‘Yes’ and ‘Sorry’ when it’s not right for you
  • Why done is better than perfect
  • Why the little things are often the big things - modern mechanisms for women to create the life they truly deserve.
  • * Wonderwoman is specifically designed for female audiences - womens groups, business awards and networking events.

Workshops

  • The Experience Economy: Navigating the new path to brand loyalty
  • Word-of-Mouth to Word-of-Mouse: Building brand advocates click by click
  • Same, Same but Different: How to tailor your Sales and marketing efforts for different generations
  • Fifty Shades of Grey: The emerging opportunity of the boomer generation
  • WonderWoman: How to have it all without losing it*

Testimonials

Amanda is world-class. Her keynote was the talk of the conference and everyone commented on how practical and valuable her ideas were.
- LJ Hooker Real Estate

Enter Amanda Stevens. She blew the room away and turned our clients into raving fans.
- The Age Newspaper

WOW ... just Amazing. Amanda took us on a 60-minute mind-blowing journey and we were with her ever second of the way.
- Millennium 3 Financial

What a way to finish the conference. Amanda is without doubt the best speaker I have seen in 20 years.
- Cosmetics and Fragrance Association

Amanda is a very enjoyable speaker with fantastic humor!
- Indiana University Health

One of the most engaging and funny speakers I’ve seen in a very long time. Amanda is the perfect combination of insight, entertainment, humour and take-aways. Nothing short of brilliant!
- First National Real Estate

If you’re looking for a speaker who will over deliver and have your audiences talking long after she’s left the stage, book Amanda ... you won’t be disappointed.
- CommInsure

Out of this world. Amanda's keynote is like a good movie - it has you thinking about it for days afterwards.
- Business Bootcamp

Fantastic content! I could listen to Amanda all day.
- Global M2W Conference, Chicago

Amanda was an absolute pleasure to work with. True professional from beginning to end! Her presentation was very well received by our audience and she even handled a few technical difficulties with ease, working it into her presentation and using it to get some laughs along the way! Our audience loved her and so We look forward to working with Amanda again in the future!
- Event Manager The Upside Melbourne

Amanda Stevens speaker

Speaker Video

thumbnail
Brisbane Speaker Showcase - Amanda Stevens
thumbnail
Amanda Stevens Showreel
thumbnail
Amanda Stevens: Demo Reel

Other speakers you might like:

Kate Morris

Beauty advocate Kate Morris, founder of Adorebeauty.com.au, started Australia’s first beauty e-commerce site in 1999 from a garage in Melbourne at the age of 21.

Starting with just $12,000 and two little known cosmetic companies on board, Adore Beauty has grown to more than 200 brands, 13,000 products, and hundreds of thousands of customers.

Scott Dutton

Scott is the Conflict Whisperer and the Fun Maker! Scott is known as the most engaging, insightful & fun speaker in the conflict resolution arena. He has presented to more than 10,000 professionals and is in high demand as a keynote speaker and workshop facilitator.

Scott has been awarded CSP (Certified Speaking Professional) designation - the highest international measure of speaking competence. He is accredited as one of Australia's top 100 certified speaking professionals by the Professional Speakers Australia (PSA) and is recognised by the Global Speakers Federation (GSF) as among the top 12% of professional speakers worldwide.

Mark Dobson

Dobbo has spent twenty-five years in the trenches alongside CEOs, world champion athletes, innovators, and pioneers. His clients are elite performers from every sphere – true outliers. Mark is a experienced performance coach, speaker and trainer who gets results.

Pippa Hallas

Ella Baché is a respected skin care brand revered across the country. You may think you know its story, but there’s so much more to this brand than meets the eye.

It all started with a bold woman, a pot of wax and the decision to stand out in the foyer of David Jones.

Now, for the first time, CEO Pippa Hallas is opening up about the journey behind the brand, the disruptions, the innovations, the mistakes, the risks - and what it really takes to steer an 80 year old business through a rapidly changing world.

Katrina McCarter

Katrina McCarter is the founder and CEO of Marketing to Mums. She is a marketing strategist who specialises in understanding mothers as a powerful market sector, through experience and research.

A massive thank you to you both for all your assistance from selecting to co-ordinating the speakers for our annual ProLoan conference. Feedback was that this year’s speakers where the best they had EVER heard at ANY event. So this is pretty amazing, because they do go to a lot of sessions like these.

Director of Network Relationships - Proloan (aust) pty ltd

Again this year you and your team have been fantastic and extremely helpful.  In regards to you Sharm, you have been an absolute star and phenomenal help with our speakers and presenters, a great communicator, wealth of knowledge and so prompt with responding and looking at ways to cater to our needs.

Event Manager Fitness Australia

I would recommend, without hesitation, the services of Jane Rowland Smith and Ovations. Jane answered a last minute call to arrange a guest speaker for our principals. Nothing was too much effort, all was arranged within hours, and went very smoothly. The guest speaker was exactly what we required and our brief was followed. Thank you Jane and the team at Ovations.

Executive Director of Schools Catholic Education Diocese of Parramatta

All aspects of the process has always gone seamlessly with Ovations and we will continue to seek your assistance for the awards in the coming years.

Thank you again, your help has meant that our Awards are very professional and extremely well received by our members and guests.

Executive Assistant BSCAA NSW Division

Jane, I personally want to thank you for all of your support, advice, patience and all round kindness that you have given me over the last 3 or so years.  This event would not have been as successful without the valuable MC’s you have recommended and the support you provided me when it all just seemed too hard

Shona Dilley – Smart School Awards, Department of Education
Back to Top /**/