Dr Catriona Wallace is an entrepreneur in the Artificial Intelligence field, and Founder & Executive Director of the stock exchange listed company Flamingo AI - a machine-learning company with headquarters in New York and Sydney. 

As one of the world’s most cited experts on Artificial Intelligence, Ethics & Human Rights in technology and Women in Leadership, Dr Catriona Wallace has established herself as the innovative go-to expert for optimizing customer experience. As a result, she's the most natural authority to consult with when looking at ways to introduce emerging technologies into business. 

In 2014, Catriona founded artificial intelligence FinTech Flamingo AI, a company working at the cutting edge of AI technology to provide cognitive virtual assistance for employees and customers. Flamingo AI is the second only female led (CEO & Chair) business ever to list on the Australian Stock Exchange. 

Dr Catriona Wallace has a long list of accolades that has seen her recognised as one of the most influential women in business & entrepreneurship. She has achieved significant awards in technology & innovation and recently won the FinTech Leader and Overall Excellence in Finance award by Women in Finance (2018). In large part, this success comes directly as a result of her ability to analyze data and identify specific problems, giving her the knowledge she needs to develop novel solutions. 

With a dedicated passion for encouraging more women to pursue careers in technology, Catriona is leading by example. She has a PhD in Organizational Behaviour, BA in Economic History, A Masters in Arts and is a published author and data analyst. Catriona’s links with business schools around the world allow her to share international practice and case studies, and as such brings a strong evidence-based approach to her speaking topics. 

Catriona is also a philanthropist, human rights activist and mother of five.

Speaking topics

Human + Machine: The Rise of Artificial Intelligence

AI is now the fastest growing technology sector globally, expanding in investment 12-fold over the next 5 years. AI is one of the top three strategies for the world’s leading companies and is expected to replace 2 millions jobs in the next two years. It’s time for all organisations to plan how they will address this transformational force. In this presentation Dr Catriona Wallace will define and discuss AI, Machine Learning and types of AI including:

  • Machine Learning
  • Computer Vision
  • Conversational Platforms
  • Autonomous Machines
  • Data Science and Analytics

Also presented will be the current state of the market, investment, best Use Cases and how organisations should be thinking and planning for this tsunami of change that is coming.

Key takeaways include:

  • Definitions of AI
  • Market size and forces
  • How to determine best Use Cases
  • AI planning and getting started

AI Strategy: Centers of Excellence, Human Rights & Ethics

We are at an unprecedented time in history, with AI predicted to replace 40% of jobs in Retail, Tourism, Hospitality, Banking, Insurance and Finance by 2026. How do organisations prepare for this transformation and implement AI for good? Dr Wallace will presents the state of the market for AI & Machine Learning and shares how organisations should think about setting up AI Centres of Excellence including Human Rights and Ethics frameworks.

Key takeaways include:

  • State of the market – AI & Machine Learning
  • AI Strategy planning & Roadmap development
  • Developing AI Centres of Excellence
  • Developing Human Right & Ethics frameworks

The Future of Customer Experience: AI powered digital augmenting humans

The future of customer experience will be defined by the augmentation of customer service employees with AI powered digital technologies. By 2021 30% of all customer interactions will be conducted by automated machines and technology giants such as Amazon and Google are entering the enterprise customer experience field. This presentation will outline the state of the market with regard to customer experience and detail how to plan a customer experience strategy that is human+digital+ machine.

Key takeaways:

  • What customers actually want
  • Customer experience strategy
  • Human + machine customer experience jobs
  • Customer experience technologies
  • Omni channel management

Women in Leadership, Start Up & STEM: How do we do it?

Dr Catriona Wallace shares her story of being a leader of an Artificial Intelligence company in the US and Australia, being in Financial Services, seeking investment funding in a predominately male market and being one of the few women leading a Listed technology company whilst raising 5 children. Catriona, using humour and real-life examples, will share her experiences and unconventional ways of navigating difficult environments in order to be successful.

Key take aways include how to be:

  • A woman of power and an authentic leader
  • A Good Man, supportive of women
  • An Un-Mother
  • Comfortable in the Long Hall of Mirrors
  • Dealing with life when everything is on fire - all the time.

Testimonials

A highlight of the afternoon. We were all inspired by Catriona's wisdom on so many issues. Australia needs hundreds more inspirational leaders like Catriona for our future.
Australian Mathematical Sciences Institute

Catriona is the real deal in innovation and business today. She provides invaluable insights and brings her real-life experience and intelligence to the discussion.
Australian Financial Review

One of the best presentations that I have seen. Dr Wallace used audience participation and her own personal story as a woman to highlight the challenges and opportunities in the tech industry. We would certainly ask Dr Wallace to present again at any of our future events to students and alumni.
UNSW Business School and Director, AGSM UNSW Business School

Catriona has made a valuable contribution to CUA as both as a partner and as an educational speaker.
CUA Health

Catriona Wallace provided a memorable experience for our first AI Masterclass at Upward Hartford. Dr. Wallace engaged the audience from start to finish, encouraging active participation throughout the session and inspiring direct collaboration among participants. The content was informative & accessible for all levels of industry knowledge and experience, which is especially important for a hub such as ours that attracts tech experts, students & entrepreneurs across industries. We so look forward to welcoming Catriona back for future sessions.
Upward, Hartford

Dr. Catriona Wallace is among the most dynamic speakers that have graced our stage at the Auto Insurance Report National Conference in our 22 years. The audience was interested in her general topic of artificial intelligence, but it was essential to quickly go from the general to the specific, and tell them what AI meant to auto insurance. Dr. Wallace delivered wonderfully on both points.
Brian P. Sullivan, Chairman, Auto Insurance Report National Conference

Dr. Catriona Wallace speaker

Speaker Video

thumbnail
Catriona Wallace - Showreel

Other speakers you might like:

Kate Morris

Beauty advocate Kate Morris, founder of Adorebeauty.com.au, started Australia’s first beauty e-commerce site in 1999 from a garage in Melbourne at the age of 21.

Starting with just $12,000 and two little known cosmetic companies on board, Adore Beauty has grown to more than 200 brands, 13,000 products, and hundreds of thousands of customers.

Scott Dutton

Scott is the Conflict Whisperer and the Fun Maker! Scott is known as the most engaging, insightful & fun speaker in the conflict resolution arena. He has presented to more than 10,000 professionals and is in high demand as a keynote speaker and workshop facilitator.

Scott has been awarded CSP (Certified Speaking Professional) designation - the highest international measure of speaking competence. He is accredited as one of Australia's top 100 certified speaking professionals by the Professional Speakers Australia (PSA) and is recognised by the Global Speakers Federation (GSF) as among the top 12% of professional speakers worldwide.

Pippa Hallas

Ella Baché is a respected skin care brand revered across the country. You may think you know its story, but there’s so much more to this brand than meets the eye.

It all started with a bold woman, a pot of wax and the decision to stand out in the foyer of David Jones.

Now, for the first time, CEO Pippa Hallas is opening up about the journey behind the brand, the disruptions, the innovations, the mistakes, the risks - and what it really takes to steer an 80 year old business through a rapidly changing world.

Mike Knapp

Mike Knapp is the co-founder of Shoes of Prey - the ‘design your own shoe’ company that raised $25.5m from investors such as Khosla Ventures, Blue Sky, Blackbird and Nordstrom. Mike headed up the software engineering team and also spent 3 years in China overseeing the construction of the company’s multi-million dollar shoe factory. Today Shoes of Prey continues to operate from their headquarters in Los Angeles. Prior to Shoes of Prey Mike was a software engineer at Google and, prior to that, a lawyer. He’s currently in the early stages of his new startup idea - Mottle.

Dale Beaumont

Dale Beaumont is best known as an award winning entrepreneur, technology enthusiast and a passionate promoter of education.

Having started his first business at the age of 19, Dale went on to build three different million dollar companies before the age of thirty.

Back to Top /**/