Charles Marcus is a successful business leader, entrepreneur and the best-selling author of the highly acclaimed and internationally published book Success Is Not a Spectator Sport: How to Take Action and Achieve More and a contributing author in the prestigious New York Times Best Selling Series of Books titled: Chicken Soup for the Soul: Life Lessons for Mastering The Law of Attraction. 7 Essential Ingredients for Living a Prosperous Life and several other motivational and business books.
He is a highly sought after global motivational and business speaker and was recently named as one of the "Top 60 Motivational Speakers In The World", by Hunger2Succeed (www.hunger2succeed.com).
He is also a former award-winning top 1% sales professional in his company, winning the prestigious Excellence in Sales award for exceptional accomplishments in sales excellence and customer service. In addition, Charles has been nominated in the past for the Courage to Comeback Award in Ontario, Canada, and the prestigious Management and Achievement Award from McGill University, in Montreal, Quebec, for exceptional business achievements and his contribution to the community at large.
More about Charles:
Originally from England and now a resident of Canada, Charles Marcus has come a long way. For over 25 years, he could not do what most of us take for granted - speak. He lived with a severe stuttering disability, sometimes going for long periods of not being able to speak at all, suffering much ridicule, rejection and prejudice - and dreaming one day of being able to speak fluently in public.
He was finally able to realize this dream after making an important decision: to take full responsibility for his life and confront his challenges and fears head-on. Today, Charles is an inspiration to people all over the world, combining his story of overcoming adversity and winning against the odds with his streetwise, down-to-earth business and leadership savvy. With his unique "tell it like it is" style, he delivers customized, entertaining and dynamic motivational and business keynote presentations and seminar programs to Fortune 500 companies, associations, and organizations internationally, including American Express, De Lorenzo, Australia, Schwarzkopf Australia/New Zealand, Sun Life Financial, Bank of Montreal, Freedom 55 Financial, Proctor and Gamble, TD Canada Trust, Remax Realty, The Special Olympics, Royal Le Page, Mercedes-Benz, McDonalds Corporation, General Motors, Leela Hotels, India, Meeting Planners International, CIO-100 India Corporation, The International Customer Service Association, Government of Canada and John Paul Mitchell Systems. His powerful story has also been featured in the international media.
Charles thought-provoking ideas resonate with participants in a very special way. They identify their own circumstances, challenges and situation in relation to his story. Above all, his message empowers each person to identify and unleash the magnificent potential and great-ness that lies within each of us. His whole focus is to motivate, inform, educate, entertain, challenge and inspire his audience to take action! His message will leave a lasting impression on his audience long after the event is over.
Success is Not A Spectator Sport: How To Take Action and Achieve More:
This keynote presentation based on Charles' best-selling book will help your audience to develop the mindset, create the game plan, shape the strategies and find the discipline and motivation to complete the plays necessary for success. Learn how to become a true leader of your own destiny, build winning and lasting relationships, set goals that really work, treat every setback as a valuable learning experience and learn the number one key to your success.
Companies today that are truly successful know how to retain, recruit and motivate the best team. It takes a new way of looking at leadership, a different mindset. This thought provoking presentation challenges participants to take the necessary steps to lead in a different way. Topics covered include: Understand the five key personality drivers of their team, Follow the steps to build a high performing team, Draw on the employee-customer connection, Understand their new role of leader. Create the environment to keep that competitive advantage and their top people.
Winning the Heart, Mind, and Loyalty of your Customer
Today, business is not about just taking an order. You have to nurture a win-win relationship and focus on making the customers or clients feel so important and special that they will not only want your product or service, but will recommend others to you. Drawing on his years of experience, Charles shows participants that no matter how good your product or service is, if you do not build a connection with your customer and earn their trust, you cannot win their loyalty.
Seize The Moment: Winning In a Changing World:
Change is all around us. the players and winners in the 21st Century are the people who are courageous, who show no fear and recognize that change is not always easy but that it is frequently necessary. Charles Marcus knows all about change, by overcoming a severe stuttering disability and winning against the odds, he will share his experiences and show the audience how to embrace change and how much of the fear, pain and uncertainty can be harnessed into positive energy and attitude.