Chip Bell's consulting practice helps organisations build a culture that supports long-term customer loyalty.  Prior to starting a consulting firm, he was Vice President and Director of Management and Organisation Development for NCBN, now Bank of America.  Dr Bell holds graduate degrees in organisational psychology and human resource development from Vanderbilt University and George Washington University.  He was a highly decorated infantry unit commander in Vietnam with the elite 82nd Airborne Division.

SPEECH TOPICS: 

  •  Innovative Service: Strategies for Creating Growth and Bottom Line Impact
  •  Wired and Dangerous: How Your Customers Have Changed and What to Do About It
  •  Partnership: Building Profitable Professional Relationships That Last
  •  Leading Customer Devotion
  •  Managers As Mentors: Building Partnerships For Learning

WORKSHOPS AND PRESENTATIONS: 

  •  Innovative Service: Strategies for Creating Growth and Bottom Line Impact 
  •  Wired and Dangerous: How Your Customers Have Changed and What to Do About It 
  •  Partnership: Building Profitable Professional Relationships That Last 
  •  Leading Customer Devotion 
  •  Managers As Mentors: Building Partnerships For Learning

 

Chip Bell speaker

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A massive thank you to you both for all your assistance from selecting to co-ordinating the speakers for our annual ProLoan conference. Feedback was that this year’s speakers where the best they had EVER heard at ANY event. So this is pretty amazing, because they do go to a lot of sessions like these.

Director of Network Relationships - Proloan (aust) pty ltd

Again this year you and your team have been fantastic and extremely helpful.  In regards to you Sharm, you have been an absolute star and phenomenal help with our speakers and presenters, a great communicator, wealth of knowledge and so prompt with responding and looking at ways to cater to our needs.

Event Manager Fitness Australia

I would recommend, without hesitation, the services of Jane Rowland Smith and Ovations. Jane answered a last minute call to arrange a guest speaker for our principals. Nothing was too much effort, all was arranged within hours, and went very smoothly. The guest speaker was exactly what we required and our brief was followed. Thank you Jane and the team at Ovations.

Executive Director of Schools Catholic Education Diocese of Parramatta

All aspects of the process has always gone seamlessly with Ovations and we will continue to seek your assistance for the awards in the coming years.

Thank you again, your help has meant that our Awards are very professional and extremely well received by our members and guests.

Executive Assistant BSCAA NSW Division

Jane, I personally want to thank you for all of your support, advice, patience and all round kindness that you have given me over the last 3 or so years.  This event would not have been as successful without the valuable MC’s you have recommended and the support you provided me when it all just seemed too hard

Shona Dilley – Smart School Awards, Department of Education
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