One thing marketing departments have learned recently is that return customers and word-of-mouth advertising is more valuable than costly commercials. The Client Experience and journey matter. Ovations’ Customer Service Speakers provide invaluable strategies to best serve those seeking your industry. Hear from our customer service and CX strategists to learn the trade secrets of tomorrow.
Alex Allwood is regarded as one of Australia’s leading authorities on customer experience. An engaging speaker and presenter, Alex’s customised conference keynotes, seminar presentations and workshops are described as ‘powerful, inspiring and actionable’.
Amanda Stevens is a renowned thought leader on the customer experience. She combines current consumer insights with fascinating research into buying behaviour, delivering organisations and business owners powerful strategies for connecting with their customers.
Amos began his own independant automotive retailer in 1970. Years later he decided that in order to challenge the larger retail chains, he would need to join forces with other independant retailers. In August 1985 the Autobarn cooperative was formed with nine members and eleven stores, with a combined turnover of just around $11,500,000. By 1990, the co-operative grew to 28 member stores. At that ...
Andrew is a Senior Facilitator with Melbourne Playback Theatre. He shapes and crafts compelling stories to inspire both individuals and organisations. Andrew is passionate about bringing out the best in each individual, team and organisation he works with. An exceptional service background, married with a charismatic communication style and a trusted ability to work with diverse organisations, ...
It's refreshing to find a successful face in business involved in day to day business and brand expansion. Winning the first season of The Apprentice Australia has set Andrew "Morello" well on this path. It was clear to see that Morello put the summation of his life, learning and impeccable work ethic into the series. Willing to "walk the talk" and standing behind his values he won the hearts and ...
Andy Lark is a globally recognised and awarded marketer and leader in social and digital technologies building and running some of the world's most successful brands. For the past two decades, Andy has worked alongside CEOs and their leadership teams to define - and then attain - digital and brand greatness for their institutions. He is an internationally acclaimed keynote speaker. From industry conferences to internal events and team workshops, Andrew is relied on for his inspiring insights on technology and consumer trends.
Anthony is a charismatic, dynamic & super energetic presenter who will leave your audience begging for more. Anthony has 13 years experience in corporate Australia in sales, marketing & people management roles. In addition to face to face selling for 4 years, Anthony turned 'middle of the road' sales teams into high performing teams as well as looking after marketing teams with brands worth over $ ...
Barbara Glanz, CSP, works with organizations that want to improve morale, retention and service and with people who want to rediscover the joy in their work and in their lives. She is the author of six best-selling HOW-TO books. She is known as the business speaker who speaks to your heart as well as to your head, and she has presented to conferences, associations, and organizations worldwide. ...
A multi award-winning retailer, Barry Bull founded Toombul Music, was one of Australia's largest independent music retailers. Legendary for using celebrity appearances of people like Cliff Richards to pack his stores and the Malls. It's not every day that people get to rub shoulders with the rich and famous. But for Barry Bull, working with celebrities is like a walk in the park. Barry is a respec ...
Billy Tucker is the past CEO of Cudo Australia and was the Chairman of Cudo New Zealand. Previously Billy worked for Microsoft where he helped launch the Xbox business in London, before leading the Bing Search business across Asia. Most recently he ran Consumer strategy and Business Development for Microsoft here in Australia. Billy served on the Board of the Internet Industry Association from 3 y ...
