Donald is a speaker based out of Canada and speaks on marketing, service and business excellence in over 40 industries around the world.
Donald is respected by clients in over 40 industries as both a "thought leader" and a passionate visionary in the areas of marketing, service and business excellence.
Drawing from his real life experience as a world-class manufacturer, award-winning retailer and business speaker, Donald's unique insights of "Human Marketing" have helped thousands of companies throughout the world to redefine and reinvent their business to achieve three objectives...
1) To focus everyone in their organization to create and deliver compelling customer value that will increase market share and profitability,
2) To communicate that value in a way that makes powerful connections with their target customers and clearly differentiates them from their competitors,
3) To create a clear and compelling purpose for their business. A purpose that will ensure their market dominance, financial success and ethical relevance in what will undoubtedly be a very different future,
...and he does it with humour and passion that grabs people's minds and hearts! For this he has been awarded the Certified Speaking Professional (CSP) designation, the highest earned designation in the world of professional speaking.
After speaking to over 300,000 business people from over 100 countries, what we know is that Donald's insights of "Human Marketing" are universal, do-able and effective!