Prepare to be entertained, energised and enlightened on a journey of memorable customer service and marketing ideas, that will enthrall, enthuse and most certainly inspire your teams and delegates.

Geoff Ramm is the creator and author of 'Celebrity Service' and 'OMG Marketing'.  He's a multi-award winning speaker who has challenged and inspired audiences across five continents.  With a genuine passion and an infectious love of his subject, he's humorous with original content and will challenge you to greater results.

See the 'real life' observational content passionately delivered to enable you to look deeper, think harder and create better, to inevitably stand out from the competition. Geoff sees the stand out customer service and marketing ideas from all over the world that others simply miss. Renowned as the 'Billy Connolly' of service and marketing, he receives rave reviews from corporate clients, associations as well as entrepreneurial audiences for his fast-paced, high interaction.
 With hundreds of observational, ideas, images, videos and stories, each presentation is personalised for you and your theme, to ensure a lasting impact and high takeaway value.  You won't see any graphs, charts or statistics, just an abundance of 'real life' ideas from around the world to help transform your current ideas into greater results.  Geoff has never delivered the same speech twice, as every presentation is customised to fit the audience, which could include examples from attendees in the room or the sector you are in.

Working with high profile clients across all industries Geoff has worked with entrepreneurs to launch start-up enterprises without a budget and has created marketing ideas which have become legend.  His clients include; Honda, TATA, Toyota, SAGE, Tiger Brands, Goldwell and Chrysler. He's the youngest ever President of the Professional Speaking Association UK and also a member of the Global Speakers Federation and a recipient of the PSAE (Excellence) award in 2014, as well as being a UK Enterprise Ambassador.

CELEBRITY SERVICE:

  • You probably think you deliver great service, but then a celebrity walked in... and everything changed! 
  • Discover the brilliantly unique philosophy that is 'Celebrity Service'.   See the people and brands from all over the world who will inspire you and your organisation to create incredible customer service and word of mouth that have customers beating down your door for more. 
  • WARNING: Your customers will love you.  Your competition will not.
  • This Keynote and Interactive master class will not only inspire you and your audience but will have you scribbling ideas down to generate unlimited ideas to stand out from the competition
     

OMG MARKETING:

  • From the worlds' most amazing business cards, promotional materials that defy the national response rates to the greatest email of all time; see how brands of all sectors and sizes stand can out from the crowd with limited budgets.
  • Discover the marketing campaigns that generate amazing publicity and learn how they excite & engage audiences throughout the world with their social media and marketing strategies.
  • OMG is also available as a Keynote and an Interactive master class to generate unrivalled creativity which you can take forwards into every marketing campaign.

WTF SELLING: (Well That?s Fantastic)

  • Both 'Celebrity Service' and 'OMG Marketing' lead to one thing....Sales!
  • From upselling Arnold Schwarzenegger style at Planet Hollywood, New York, to the airports of Tehran at 3am, through to a homeless man making sale after sale selling his wares on the street.  This Keynote and Interactive session will reveal the greatest Observational Selling techniques that will transform your teams thinking in selling more effectively in challenging times.
Geoff Ramm speaker

Speaker Video

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Geoff Ramm - What If You Were To Treat Every Customer Like A Celebrity [Customer Service Keynote]
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Geoff Ramm - Celebrity Service Trailer 2019
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Customer Service Speaker Geoff Ramm Celebrity Customer Service
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Geoff Ramm Speaker Review

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A massive thank you to you both for all your assistance from selecting to co-ordinating the speakers for our annual ProLoan conference. Feedback was that this year’s speakers where the best they had EVER heard at ANY event. So this is pretty amazing, because they do go to a lot of sessions like these.

Director of Network Relationships - Proloan (aust) pty ltd

Again this year you and your team have been fantastic and extremely helpful.  In regards to you Sharm, you have been an absolute star and phenomenal help with our speakers and presenters, a great communicator, wealth of knowledge and so prompt with responding and looking at ways to cater to our needs.

Event Manager Fitness Australia

I would recommend, without hesitation, the services of Jane Rowland Smith and Ovations. Jane answered a last minute call to arrange a guest speaker for our principals. Nothing was too much effort, all was arranged within hours, and went very smoothly. The guest speaker was exactly what we required and our brief was followed. Thank you Jane and the team at Ovations.

Executive Director of Schools Catholic Education Diocese of Parramatta

All aspects of the process has always gone seamlessly with Ovations and we will continue to seek your assistance for the awards in the coming years.

Thank you again, your help has meant that our Awards are very professional and extremely well received by our members and guests.

Executive Assistant BSCAA NSW Division

Jane, I personally want to thank you for all of your support, advice, patience and all round kindness that you have given me over the last 3 or so years.  This event would not have been as successful without the valuable MC’s you have recommended and the support you provided me when it all just seemed too hard

Shona Dilley – Smart School Awards, Department of Education
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