Customer Experience Speakers

Dr. Jerome Joseph

Dr. Jerome Joseph, ranked No. 2 in the World as a Global Brand Guru, is a best-selling author and thought leader. An award-winning speaker, Jerome specializes in leveraging brand strategy to enhance Brand Experience, Branded Cultures, Personal Branding, AI, Sales, and Customer Experience, ensuring that every aspect of your business is driven by your BRAND. As a former CEO & Board Member of a public listed brand agency, he brings real-life brand expertise to the stage. With 27 years of experience and 9 best-selling books, he has worked with over 1,000 brands across 37 countries.

Katrina McCarter

Armed with over a decade of running successful businesses, global marketing expert Katrina McCarter - a Fortune 100 corporate chief turned entrepreneur, international award-winning speaker and author - has helped hundreds of clients build businesses, reputations and visibility. With over 25 years' experience, Katrina brings absolute clarity, outrageous confidence and true commercial success. She's reached audiences of thousands across Europe, the US and Australia and is a five-time B&T Women in Media Awards finalist and 2021 Top 50 Small Business Leader. 

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