Scott is the Conflict Whisperer and the Fun Maker! Scott is known as the most engaging, insightful & fun speaker in the conflict resolution arena. He has presented to more than 10,000 professionals and is in high demand as a keynote speaker and workshop facilitator.
Scott has been awarded CSP (Certified Speaking Professional) designation - the highest international measure of speaking competence. He is accredited as one of Australia's top 100 certified speaking professionals by the Professional Speakers Australia (PSA) and is recognised by the Global Speakers Federation (GSF) as among the top 12% of professional speakers worldwide.
Not only is Scott passionate about sharing how to mindfully transform conflict into connection, he also loves having fun and is all about creating an energising and uplifting experience. Scott delivers mindful conflict insights, strategies and skills that will heighten self-awareness and promote mutual understanding – with humour!
Scott is the Founder & Company Director of Fighting Fair – the leading conflict resolution training + services consultancy. His knowledge and expertise is sought by leaders across all sectors. Scott's qualifications include a Bachelor of Social Work (BSW) and Bachelor of Science (BSC. - Psych. Major). He is a member of the Professional Speakers Australia (PSA), the Australian Association of Social Workers (AASW), a practitioner member of the Australian Dispute Resolution Association (ADRA), a Nationally Accredited Mediator and a Certified Speaking Professional (CSP).
CONFLICT INTELLIGENCE (CI): DEVELOP YOUR CONFLICT IQ
How tired are we of getting tangled up in that conflict web? Of repeating those same old, same old conflict patterns? We are all aware of the cost of conflict not only in the workplace but also in our own personal lives. Unfortunately, we are not taught how to understand and transform conflict so we usually end up repeating the same mistakes - and that's stressful.
Scott gets conflict and he is passionate about sharing Conflict Intelligence™ - a new approach to conflict resolution that enables us to not only clearly identify conflict dynamics but also gives us the conflict IQ (insight and mindset) to consciously connect and build collaborative (and peaceful) understanding with others.
Scott also gets fun! So it is with great humour that Scott will share the 3 primary conflict dynamics we experience and the 5 conscious choices that we can make to ensure greater Conflict Intelligence™. It is all about increasing one's CI awareness, insight and skills - with learning that is loads of fun!
Oh yeah, enjoy your conflict!
MINDFUL CONFLICT: LET IT GO, LET IT FLOW!
How do you think, feel and act when you are in conflict? For most of us, it is a real struggle - something we resist, avoid and quite often, fear. Wait... What if we could flip conflict on its head (and in our heads!) and experience it for what it can be - an incredible opportunity of positive transformation, insight and growth? Yep, all possible - if we approach conflict mindfully.
Scott understands the connection between mindfulness and conflict. He is passionate about sharing with us - Mindful Conflict - the practice of approaching conflict with the positive intent of allowing the space to create understanding, connection and transformation.
With both great humour and insight, Scott shares with us how to make ourselves happier and more peaceful by understanding the transformative role of conflict in our lives. He helps us to access that awareness through the practice of mindfulness - the practice of being in the present moment, open heartedly aware and accepting of our thoughts/ feelings without judgment.
MINDFUL CULTURE: BEST TEAM EVER!
What kind of culture is it? Is it the blame game, the gossip-monger, the only-in-it-for-me, the down hearted & disengaged or the cool clique? Whichever. We all dream of a healthy team where the culture is encouraging, supportive and creative. Where we feel the leadership is genuine and authentic and where we feel appreciated and involved. Where there is shared responsibility for a great culture.
Scott shares the concept of mindfulness to successfully transform team culture and correspondingly, workplace creativity and productivity. He explores with both depth and humour, how to implement and practice the core principles of mindfulness within teams - being centred in the present, holding dharmic values, embracing responsibility, connecting with a shared vision, relating with heart and valuing the other.
Aha! Surely the best team ever!
EMOTIONAL INTELLIGENCE (EI): TUNE IN!
Emotions can be tricky things. Should you shut them down? Express them fully? Or just hide! and that's just your own! How do you begin to deal with the emotions of others? Help!
Scott breaks it down in a fun way and assists us to 'tune in' - aka developing insight and awareness into our own and others' emotions. He shares the 7 core EI competencies (self-awareness, emotional resilience, motivation, interpersonal sensitivity, influence, intuition & conscience) that are essential in the development and management of effective and productive interpersonal interactions in the workplace.
No worries. Scott gives you the lowdown to get those emotions sorted!
DIFFICULT & NECESSARY CONVERSATIONS: DNCS MADE EASY
Yikes! How much do we look forward to those difficult but necessary conversations? A DNC is anything you find hard to talk about but know that you need to. Mmmm...
The issue is often how to start those sensitive conversations that will invite open and constructive dialogue. When interactions become difficult, emotions can often escalate and communication can break down. We often fear having the difficult conversation as we are concerned that we may make the situation worse - so we may try to avoid it or if we know we have to have it, we may try and blunder through it.
Scott shares (with humour!) the necessary understanding, skills and confidence to manage the discussion successfully through a 5-stage process (mindset, purpose, beginning, listening and collaboration).
Yep, that DNC just got that much easier!
"If you're looking for a highly skilled facilitator in the area of building effective teams, mediation, conflict resolution and emotional intelligence then make sure you utilise the expertise of Scott Dutton and Fighting Fair. Scott's innovative, creative, interactive and fun delivery of his workshop content keeps participants highly engaged at all times. Scott has a vast selection of training to suit all needs and all levels of experience and is happy to tailor individual group requirements. I highly recommend Scott's training for anyone who works with people regardless of whether you work in the Community or Corporate sector."
- Chris Soderiou Team Leader, Melbourne City Mission
"I was fortunate to participate in Scott's Conflict Intelligence presentation at NFPP Conference 2017. What a game changer! Conflict resolution and mediation done right, and with personality! I highly recommend connecting with Scott and harnessing some of his passion for conflict."
- Erin Wilson RTO Manager Brite Institute (Brite Services)
"We have hired Scott on a number of occasions to come present and facilitate workshops to our workforce. Scott is very gifted in what he does and comes with a wealth of experience and knowledge. One standout is Scott’s natural ability to engage a room full of people and to keep his audience captivated with his quirky yet highly effective facilitation style. I personally have always got a lot out of attending Scott’s sessions and have also seen first hand our workforce apply what they have learned."
- Aaron Pimlott A/Operations Manager QLD & NSW at The Salvation Army Australia
"It is a pleasure to participate in any of Scott presentation trainings. He is gifted and highly skilled in engaging with larger or smaller number groups. Scott talents and his versatile manner of delivering training in a range of complex areas of communication has demonstrated to be quite successful across the teams I managed. Four months ago Scott delivered a two days training in “Team Culture Development”, the feedback was amazing highlighting results in team cohesion, better communication and most of all learning with a fun element in which Scott is a natural. As a manager I would highly recommend, if you are serious about building your team performance contact Scott for a personalised service and genuine support. Thank you Scott."
- Regional Program Manager Youth & Homelesssness Sevices at Uniting