Suzanne Mercier

Suzanne is a highly experienced strategist, leadership champion and expert in the area of human potential. She has been improving business and individual performance for more than 25 years. Her focus is on removing the barriers to performance for talented Leaders and Managers within organisations. As a result, she has improved employee engagement and enhanced performance at every level.

As the first woman on the Board of Directors at George Patterson Advertising and a strategy planner for the agency, Suzanne worked to create maximum customer engagement for leading brands in banking, food, cosmetics, animal products, beverages, fine china and crystal.  

In her high level marketing roles with Coca Cola Amatil and Schwarzkopf, Suzanne was responsible for the launch of several well-known fast moving consumer goods brands that remain on the shelves today. 

For 20 years, Suzanne has run her own business and for the past 15 years, has focussed on speaking, training, coaching and facilitative consulting to create sustainable and profitable businesses. Her Clients come from a wide variety of industries including shopping centre management, higher education, financial services, technology, heavy equipment, health, fitness, cosmetics, commercial real estate, publishing and industry funds.

Suzanne develops and delivers transformational keynotes, activities-based workshops, facilitative consulting and Executive Coaching designed to identify and remove the barriers at all levels, to liberate leadership, improve management capability, lift sales results and identify potential to enhance business performance.

She is a thought provoking speaker and a published author.

TOPICS

Liberate Leadership: shift mindsets that block success. Leadership is the critical success factor of any business, yet many high potentials and existing leaders aren't delivering to the extent of their capability. Commonly, what stands in their way is self-created leadership blockers. This keynote is designed to create awareness of the reason these blockers exist, to provide some simple strategies to dismantle the blockers and to open up possibilities that lie beyond.

Skirting Leadership: Are we half the problem? It is well recognised that there is a disproportionately small number of women in leadership positions. This is a complex issue and one of the contributing factors is that women themselves often undermine their opportunities, confidence, self-awareness and hence their ability to step up into leadership positions or to lead effectively. In this keynote, participants learn how they under mine their own credibility and confidence, and provides them with simple strategies to move past their self-imposed limitations in order to step up as leaders.

Create better sales results by handling fear of selling: Selling or business development is just about the most critical activity in any business. You can have great ideas, but if you don't share them, they lose their potency. You can have great products, but without sales, no-one would know about them. Yet, so many businesses go under or remain stagnant because they do not engage in a sufficiently high level of sales activity. By improving your sales skills, you can overcome the debilitating reluctance many people experience around selling, but this is only a temporary solution. By addressing the fear that makes it so challenging to put yourself on the line, any selling skills you have acquired can be put to great use. This keynote helps participants recognise the symptoms of fear and stress and provides a simple path forward to begin creating great sales results.
 
Find the Talented Stranger Within. So many people suffering from the feeling of not being good enough, also known as the Imposter Syndrome, have never recognised their own talents and successes which makes it impossible for them to make their unique contribution. In this keynote, the concept of the Imposter Syndrome is introduced in a way that helps individuals recognise the symptoms in themselves (70%) or others they are close to. They get to see the typical coping behaviours and understand the business and work benefits and consequences. Through case studies and personal experience, they will see how they can move beyond Imposterhood to discover and release the talented stranger within.