Robert has over 20 years of experience in managing and leading multi-national companies in Europe and Asia. Because of his unique Leadership Style and his passion toward Total Quality and Service Excellence, a number of organisations under his leadership received awards on Quality Excellence, People Development Excellence and Service Excellence. In his previous life as a Hotel General Manager, Rob ...
The King of Customer Service and Consumer Culture, Robert Spector is an international speaker and bestselling author of The Nordstrom Way: The Inside Story of America's #1 Customer Service Company - the first and only personal look at how this company became the national standard of customer service. Followed by Lessons from the Nordstrom Way and Category Killers: The Retail Revolution and Its Imp ...
Professor Spillane teaches and writes on philosophy and psychology and their application to management. He examines theories of personality, motivation, managerial values, group dynamics, occupational stress and counseling and their relevance for, and application to management. He is also interested in the history of Western ideas, demonstrating that the field of management, which is of recent ori ...
There are speakers who deliver information about a particular subject. There are speakers who share their inspiring stories…and there are speakers who get to change people's experience and appreciation of the work theydo...and get them into ACTION and "back into their lives" (at work and home) no matter whatCHANGES...POLICIES...or CIRCUMSTANCES are coming at them during these challenging tim ...
Dr Roger Collins is Professor Emeritus at the University of NSW and a board member of the Australian Institute of Management (NSW & ACT). He serves on the Board of Directors at Inenco Pty Ltd, a highly successful engineering supply company perhaps better known for its businesses such as CBC Bearings and Bearing Services. Roger served as Foundation Chairman of the Board of Grant Thornton Austral ...
Sam is a thought leader and expert in not only bouncing back, but bouncing forward. He is the CEO for Empowering Enterprises and has been featured in USA Today and the New York Times. He is also a State Winner for the Young Australian of the Year.
Silverstein knows how to get million-dollar results. His companies have sold upwards of $100 million in products and services, and he successfully sold one of his businesses to a Fortune 500 company. Entrepreneur, business expert, speaker and international author Sam Silverstein's battle cry of "No More Excuses" has been heard by companies and business professionals the world over. Sam has share ...
Sarah is currently completing a chapter titled Courageous Conversations for a book called Awakening the Workplace. She has written numerous articles for business and industry publications and is a co-author of the book Lessons in Leadership. Sarah is one of Australia's most sought after strategic leadership advisors. Her track record at executive and board level is underpinned by her finely honed ...
Scott Christopher is co-author of the best-selling book 'The Levity Effect: Why It Pays to Lighten Up'. As the former director of the Carrot Culture, Scott was also a contributing author of 'A Carrot A Day' and 'The Daily Carrot Principle.' As a work culture expert and humorist, Scott has circled the globe entertaining and motivating thousands of audiences from senior retreats to all-staff meeti ...
Scott Dutton (CSP) is the Conflict Whisperer and Fun Maker! Scott is the most engaging, insightful and fun keynote speaker / master trainer (virtual + F2F) in the global conflict resolution + communication arena.
Scott is in high demand as the ‘go to’ conflict + communication + culture expert for over 500 client organisations and 20,000+ professionals across all sectors. He is the Founder of Fighting Fair + Creator of Conflict Intelligence (CI) and is passionate about sharing insights, strategies and skills that will transform conflict into connection. Scott is all about creating an energising, interactive and empowering experience for the audience. Scott takes a serious subject like conflict and makes it fun!
The image on the About page was take from iStock stock photography
The image on the Services page was take from iStock stock photography