Michael McQueen is a multi-award winning speaker, trend forecaster and bestselling author of eight books.
Michelle lives and breathes her passion for customer service, mystery shopping and team motivation. She is an experienced businesswoman and a “retention” specialist in every aspect of service operations and processes and their impact on the customer experience. In 1994 she founded one of Australia’s most respected training companies, Optimum Operating Procedures and Services Pty Ltd (OOPS).
Michelle Ray, is an award-winning speaker and founder of the Lead Yourself First Institute. She helps people and organizations of every description to take the lead, get out of their comfort zones and develop the willingness to risk. As an in-demand international business conference speaker and trainer, Michelle challenges audiences to take charge of themselves in any work/life situation in order ...
Michelle has designed and delivered award-winning behaviour change and leadership development programs for companies like Microsoft, Australia Post and American Express.
Mike Finch is the Artistic Director of Circus Oz. Since 1990 he has studied (and taught) Communications, Theatre & Media at university in Bathurst, directed short film and video, busked with street performers The Banana Brothers and directed big cabarets for petrol-head festivals in the Central West of New South Wales. His training includes acrobatics, juggling, cinematography and setting things o ...
Mike is the Director of Melbourne Playback, and has been working as a facilitator and actor with the company for 9 years. In that time he has delivered over 350 experiential training sessions and performances for a range of organisations across the community, corporate and education sectors. These include Anglicare, EACH, Inner South Community Health, Melbourne Business School, Qantas, NAB, CAE, ...
Dr Neryl East is a former Olympic announcer, TV reporter and government crisis manager who weaves tales from the trenches into powerful gems to make you stand out – for all the right reasons.
Neryl shows leaders and teams how to accelerate success and avoid costly reputation mistakes – building credibility and influence along the way.
Nigel's first book "Fat, Forty and Fired" was described by influential business magazine BRW as "one of the best books of 2005". Translated into a number of languages and published around the world it is currently being developed into a feature film. Disarmingly honest Nigel speaks from direct personal experience, giving his views on how to get the best out of business, life and those around you. ...
Once the director of Australia’s largest advertising agency and responsible for iconic campaigns such as Pro Hart’s ‘Stainmaster Carpet’ and the ‘Not Happy Jan’ campaign, Penny’s vision is indelibly stamped into the DNA of Australian advertising.
Peter had a long and successful career in Fast Moving Consumer Goods, commencing with Johnson & Johnson out of university. He held senior roles with many leading companies including, S. C. Johnson, Foote Cone Belding, Reckitt & Coleman, Ampol/Caltex and Arnotts and was CEO of AGB McNair Schwarzkopf, and McDonald's. He also set up his own successful consulting business attracting a rich list of blu ...
