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Customer service Speakers

One thing marketing departments have learned recently is that return customers and word-of-mouth advertising is more valuable than costly commercials. The Client Experience and journey matter. Ovations’ Customer Service Speakers provide invaluable strategies to best serve those seeking your industry. Hear from our customer service and CX strategists to learn the trade secrets of tomorrow.

Brian Walker

With a comprehensive retail & franchise speaking background behind him, Brian Walker will make a house call to your next event and leave your audience enlightened, entertained and motivated. Brian's presentations are highly motivational, information-rich and very entertaining. His wealth of retail business knowledge is teamed up with his down-to-earth communication style to deliver a 'best in bu ...

Bruce Cotterill

From starting his own computer company at the age of 22, to being the Managing Director for Australia and New Zealand of real estate giant Colliers Jardine by the age of 34, Bruce describes his career as a "vertical learning curve." Along the way, he has developed a reputation for performance, particularly in the area of taking loss-making businesses into profitability. At Colliers he led firstl ...

Chip Bell

Chip Bell's consulting practice helps organisations build a culture that supports long-term customer loyalty. Prior to starting a consulting firm, he was Vice President and Director of Management and Organisation Development for NCBN, now Bank of America. Dr Bell holds graduate degrees in organisational psychology and human resource development from Vanderbilt University and George Washington Un ...

Dan Gingiss

Dan is an international keynote speaker and coach. His 20-year professional career included leadership positions at McDonald’s, Discover and Humana. He is the author of two books and the co-host of an award-winning podcast.

David Penglase

David Penglase is one of Australia’s most booked and rebooked conference and livestream keynote speakers on Sales Success. He is a behavioural scientist, best-selling author and ‘Hall of Fame’ keynote speaker, sharing evidence-based strategies to help sales leaders and their teams fast-track trust to earn more new, repeat, and referral business.

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