One thing marketing departments have learned recently is that return customers and word-of-mouth advertising is more valuable than costly commercials. The Client Experience and journey matter. Ovations’ Customer Service Speakers provide invaluable strategies to best serve those seeking your industry. Hear from our customer service and CX strategists to learn the trade secrets of tomorrow.
Ian Berry CSP Professional Speaker – pivotal tailored talks, master-classes, or breakthrough sessions that help you to take your next step in moving from great to remarkable. Great is no longer good enough. To thrive in a world where overwhelm is the norm we must be remarkable (“conspicuously extraordinaryâ€Â) in carefully selected areas. ...
For some time now, Ian has been recognised as one of Australasia's top business speakers. Each year, he delivers over 120 keynote addresses and seminars in Australia, New Zealand and overseas. He is only one of a handful of Australians and New Zealanders invited to speak at the Million Dollar Roundtable, the world's largest convention of insurance salespeople. Ian is the most published business ...
Iven has a background in psychology and is a graduate in marketing. In sales he has been a qualifying member of the "Million Dollar Round Table" and as the youngest regional manager at Australia's fastest growing Life Insurance Company looked after over 50 branches and a team with production in excess of $15 million annually.
Jason Jelicich is CEO and founder and of an organisation devoted to creating more connected people and healthier working cultures. For the past 20 years, Jason has been teaching, training and guiding others from all walks of life. He has developed literally hundreds of educational programs for employees and their leadership teams, as well as working with troubled teenagers on the side. But on a ...
Jen Geale is co-founder and General Manager of MTB Direct, Australia’s largest retailer of parts, clothing and accessories for mountain biking.
For over 25 years Jim has been helping people grow their business and expand their life by teaching them to 'Rethink' their work, their relationships and themselves. For people to become self motivated they must have a reason. The more they know how what they do helps others and their company, the more initiative they will exert. If you continually learn more about your company, your industry, you ...
Jim Penman launched Jim's Mowing as a one-man business in 1982, $30,000 in debt and with a marketing budget of $24. He soon had more work than he could handle and began taking on subcontractors. Because customer turnover made it difficult to build a major business on this basis, he gradually shifted his focus to building up and selling lawn-mowing rounds. And to sell these more effectively, he be ...
International lecturer and winner of the world's number one retail salesperson title from, Joe Girard has a lifetime of experience to share with you personally, or with your entire company or association. Take it from a man who has been in the same trenches you are in now, he will challenge you to "step up to life and plan for what you get and deserve," to "become the person you have always strive ...
Fans of comedy will instantly recognize Comic Icon John Cleese: a co-founder of the groundbreaking and influential British television comedy Monty Python's Flying Circus, Cleese later went on to further success on British television, playing beleagured hotelier Basil Fawlty in Fawlty Towers. Cleese has continued his acting career, with recurring roles in the popular Harry Potter film series and th ...
John is renowned as being one of Australia's foremost business marketeers. His sales-stimulating marketing ideas for businesses both small and large, have blown the lid off conventional marketing thinking. He subscribes to the theory that one's marketing should have 'wow factor' and this mantra is obvious in everything he does. In the early 80's, John organised the famous 2SM radio station Rockt ...
