One thing marketing departments have learned recently is that return customers and word-of-mouth advertising is more valuable than costly commercials. The Client Experience and journey matter. Ovations’ Customer Service Speakers provide invaluable strategies to best serve those seeking your industry. Hear from our customer service and CX strategists to learn the trade secrets of tomorrow.
Facebook's pioneering sales executive and among its first ten employees, Kevin Colleran was an integral part of the social networking behemoth's sales force. As the company's Global Partnership Lead, he was responsible for creatively monetizing the site without hampering user experience. He was named one of New York's 100 Coolest Tech People by Business Insider. Colleran is a board member of sever ...
Internationally awarded speaker and one of just a handful of global experts on the business of ageing. Kim advises businesses and governments how to respond to this unprecedented phenomenon. He's a highly polished speaker who knows how to engage an audience and make his topic relevant to all. Having lived the past 30 years in Tokyo, New York, Hong Kong, and Singapore Kim's experience leading mult ...
Kirsty Dunphey has first and foremost always been entrepreneurial. In 2002 Kirsty was named as the National Winner of Telstra's Young Business Woman of the Year Award. With two businesses and two part time jobs under her belt by the age of 16 to her own real estate agency at 21 Kirsty has been described as "Little bit Aussie Battler, Little bit Sassy Entrepreneur". ...
Larry Hochman is one of the most popular keynote speakers in the world and has now delivered nearly 500 speeches in 60 countries and has spoken on every continent. He is a globally recognised expert on Customer Relationships, Corporate Culture, Leadership, Talent Management and Human Resources. ...
Leigh Farnell is an international author, business development consultant and agent of change. With his background in large and small business combined with radio, theatre and television, he makes sure education is entertaining. Leigh is author of DO BETTER NOW... 150 Ways To Lift Your Personal And Business Life, The Relationship Factor in Business and the Breakthrough Management Programmes. ...
Leonie has worked with groups, individuals in management and front-line staff, having run corporate in-house training for the past twelve years on Customer Care, Winning Presentations, Image and Style, Business Protocol, Team Building, Communication and Sales. She has assisted in changing the image and improving the performance and attitude of employees of many large organizations particularly in ...
Do your people need to make a tangible shift - a shift in attitude, performance, behaviour or direction? This is the cornerstone of Lisa McInnes-Smith's work. Lisa inspires each audience member to increase focus, lift performance and step up to the next level. Lisa's unique ability to connect and effectively communicate her concepts brings results to key teams, groups and organisati ...
One of Australia's best known communicators Lynn Champion is a courier of hope. She shows businesses how to deal with workplace challenges and change by guiding staff through powerful, thought provoking and practical communication strategies. Lynn is the author of four business, motivation and relationships books, has contributed to three other international titles and is frequently interviewed o ...
Marilyn Sherman: Inspiring people to take action and move forward in their lives and careers! Marilyn Sherman, professional speaker and author, is uniquely qualified to speak to the hearts and minds of your audience members. Marilyn's enthusiasm is contagious and her commitment to helping your people take action, and make something great happen is central to your success. Marilyn Sherman started ...
Mark Britt recently took the helm of the ninemsn group of companies. Mark runs all ninemsn activities across Australia and New Zealand including; ninemsn, Windows Live, Bing, Cudo and investments in iSelect and RateCity. Mark has a wealth of executive and commercial experience in online, advertising and consumer technology fields and the Australian, European and Asia-Pacific markets. He is an esta ...
