Customer service Speakers

One thing marketing departments have learned recently is that return customers and word-of-mouth advertising is more valuable than costly commercials. The Client Experience and journey matter. Ovations’ Customer Service Speakers provide invaluable strategies to best serve those seeking your industry. Hear from our customer service and CX strategists to learn the trade secrets of tomorrow.

Ramon De Leon

Ramon De Leon started with Domino's Pizza in Chicago as a pizza delivery driver. Twenty Six years later Ramon is the Marketing Mind of a six store Domino's Pizza Franchise in Chicago. His career has also given him the opportunity to work in Mexico as a Business Development Consultant for Domino's Pizza. Extreme Passion and High Energy are words that best describe his love for the pizza business. ...

Ray Scicluna

Ray Scicluna works with businesses and their team to get the best outcome! It's not how far he fell, it's how Ray Bounces back that is inspiring and the true meaning of success. Today Ray's businesses include franchising, business consulting, retailing, manufacturing innovations, event management and training and he is passionate about sharing what he has learnt. Ray knows his stuff. Speaking f ...

Ric Willmot

Most businesses are en route to destinations they don't seek because a strategy they haven't set is taking them there ... In this current economy, what's necessary is a committed and successful strategy to keep existing clients, attract new clients and continually build revenues and profits to not only survive but thrive. Ric Willmot is "The Strategist." He doesn't waste time on theory. All ...

Richard Sauerman

The largest source of organisational value is the Intangible Value - values, personality, trust, reputation, loyalty, commitment, ideas, strategy. These are your intangibles and Richard trades in this currency. His work is about unleashing the full left and right brain potential - as a business, as a brand, as a team, as an individual. His brand is Wake up Tiger - which is a humanistic brand that ...

Rick Ledingham

Rick, a former fifth generation roofing contractor and father of four has risen from the brink of bankruptcy to unbridled success. Anyone wishing to change their personal lives with limited acumen will be inspired by Rick's relentless journey. Discover unbridled joy, lasting fulfilment and how business and personal lives can thrive from a higher vantage point and be changed forever. ...

Ricky Nowak

Ricky specialises in developing leaders that know themselves – their strengths and areas where they have specific opportunities for development. Working with Ricky, these leaders can get the best out of themselves, the individuals and teams they lead, the relationships they manage and the organisations they promote. They learn to monitor and improve their own leadership and management skills. ...

Robert Spector

The King of Customer Service and Consumer Culture, Robert Spector is an international speaker and bestselling author of The Nordstrom Way: The Inside Story of America's #1 Customer Service Company - the first and only personal look at how this company became the national standard of customer service. Followed by Lessons from the Nordstrom Way and Category Killers: The Retail Revolution and Its Imp ...

Rohan Lund

Rohan Lund is the Group Chief Executive Officer of the National Roads & Motorists' Association (NRMA). With a strong background in digital technology, strategy and innovation, Rohan brings a wealth of experience delivering transformation, across a range of customer-focused companies. Recently the Chief Operating Officer (COO) for Foxtel, Rohan's previous roles also include COO of Seven West Media, CEO of Yahoo!7 and Strategy Director for SingTel Optus.

Ron 'Rowdy' McLean

As a CEO Ron 'Rowdy' McLean has turned around ailing companies. As an entrepreneur he has built success from the ground up. As a socialpreneur he has developed initiatives that make a real difference. His seminars are attended by thousands of people each year, he works with peak performing teams and leaders. Organisations choose Rowdy to develop their strategy to Play a Bigger Game! People rel ...

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