Customer Service Loyalty Speakers

Alex Allwood

Alex Allwood is regarded as one of Australia’s leading authorities on customer experience. An engaging speaker and presenter, Alex’s customised conference keynotes, seminar presentations and workshops are described as ‘powerful, inspiring and actionable’.

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Amanda Stevens

Amanda Stevens presents high-energy, customised keynotes and workshops on 'why people buy'. Widely regarded as one of the most popular female speakers in Australia, her ability to craft powerful messages, infused with humour and insight makes her presentations memorable and actionable. A master storyteller, Amanda captivates her audiences with a distinctive combination of current insights, soci ...

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Amos Bush

Amos began his own independant automotive retailer in 1970. Years later he decided that in order to challenge the larger retail chains, he would need to join forces with other independant retailers. In August 1985 the Autobarn cooperative was formed with nine members and eleven stores, with a combined turnover of just around $11,500,000. By 1990, the co-operative grew to 28 member stores. At that ...

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Andrew Gray

Andrew is a Senior Facilitator with Melbourne Playback Theatre. He shapes and crafts compelling stories to inspire both individuals and organisations. Andrew is passionate about bringing out the best in each individual, team and organisation he works with. An exceptional service background, married with a charismatic communication style and a trusted ability to work with diverse organisations, ...

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Andrew Morello

It's refreshing to find a successful face in business involved in day to day business and brand expansion. Winning the first season of The Apprentice Australia has set Andrew "Morello" well on this path. It was clear to see that Morello put the summation of his life, learning and impeccable work ethic into the series. Willing to "walk the talk" and standing behind his values he won the hearts and ...

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Andy Lark

Andy Lark is a globally recognised and awarded marketer and leader in social and digital technologies building and running some of the world's most successful brands. For the past two decades, Andy has worked alongside CEOs and their leadership teams to define - and then attain - digital and brand greatness for their institutions. He is an internationally acclaimed keynote speaker. From industry conferences to internal events and team workshops, Andrew is relied on for his inspiring insights on technology and consumer trends.

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Anthony Bonnici

Anthony is a charismatic, dynamic & super energetic presenter who will leave your audience begging for more. Anthony has 13 years experience in corporate Australia in sales, marketing & people management roles. In addition to face to face selling for 4 years, Anthony turned 'middle of the road' sales teams into high performing teams as well as looking after marketing teams with brands worth over $ ...

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Barbara Glanz

Barbara Glanz, CSP, works with organizations that want to improve morale, retention and service and with people who want to rediscover the joy in their work and in their lives. She is the author of six best-selling HOW-TO books. She is known as the business speaker who speaks to your heart as well as to your head, and she has presented to conferences, associations, and organizations worldwide. ...

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Barry Bull

A multi award-winning retailer, Barry Bull founded Toombul Music, was one of Australia's largest independent music retailers. Legendary for using celebrity appearances of people like Cliff Richards to pack his stores and the Malls. It's not every day that people get to rub shoulders with the rich and famous. But for Barry Bull, working with celebrities is like a walk in the park. Barry is a respec ...

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Billy Tucker

Billy Tucker is the past CEO of Cudo Australia and was the Chairman of Cudo New Zealand. Previously Billy worked for Microsoft where he helped launch the Xbox business in London, before leading the Bing Search business across Asia. Most recently he ran Consumer strategy and Business Development for Microsoft here in Australia. Billy served on the Board of the Internet Industry Association from 3 y ...

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A massive thank you to you both for all your assistance from selecting to co-ordinating the speakers for our annual ProLoan conference. Feedback was that this year’s speakers where the best they had EVER heard at ANY event. So this is pretty amazing, because they do go to a lot of sessions like these.

Director of Network Relationships - Proloan (aust) pty ltd

Again this year you and your team have been fantastic and extremely helpful.  In regards to you Sharm, you have been an absolute star and phenomenal help with our speakers and presenters, a great communicator, wealth of knowledge and so prompt with responding and looking at ways to cater to our needs.

Event Manager Fitness Australia

I would recommend, without hesitation, the services of Jane Rowland Smith and Ovations. Jane answered a last minute call to arrange a guest speaker for our principals. Nothing was too much effort, all was arranged within hours, and went very smoothly. The guest speaker was exactly what we required and our brief was followed. Thank you Jane and the team at Ovations.

Executive Director of Schools Catholic Education Diocese of Parramatta

All aspects of the process has always gone seamlessly with Ovations and we will continue to seek your assistance for the awards in the coming years.

Thank you again, your help has meant that our Awards are very professional and extremely well received by our members and guests.

Executive Assistant BSCAA NSW Division

Jane, I personally want to thank you for all of your support, advice, patience and all round kindness that you have given me over the last 3 or so years.  This event would not have been as successful without the valuable MC’s you have recommended and the support you provided me when it all just seemed too hard

Shona Dilley – Smart School Awards, Department of Education
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