Customer service Speakers

Max Hitchins

Max Hitchins, is Australia's foremost expert on motivation, marketing and management in the hospitality industry. He is the only professional speaker in the world who throws a boomerang over the heads of convention audiences to demonstrate his boomerang marketing principle of "What you send out - comes back" ...

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Michael Harrison

Michael Harrison works with people in business, who want to be more effective and make more money. He combines creative ideas with practical experience having owned several successful businesses in a career spanning more than three decades. His extensive record of achievement in developing original sales and marketing strategies is recognised internationally. ...

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Michael McQueen

Michael McQueen is a multi-award winning speaker, trend forecaster and bestselling author of eight books.

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Michael Sherlock

Michael is a high-profile business leader who transformed an ailing set of bakery shops in the late 1990s to position Brumby's as the 2nd-largest bakery franchise system in Australasia with over 320 bakeries by 2007. Under Michael's leadership, Brumby's share price rose from 56c to $3.40 in just over 3 years. ...

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Michael Treacy

Author of The New York Times Best-Seller, The Discipline of Market Leaders. Great companies sustain growth through disciplined execution, not just good planning. Michael Treacy shows how to harness innovation and customer loyalty principles by linking strategy to organizational design. Over the course of two decades as an entrepreneur, management consultant, and former MIT professor, Treacy built ...

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Michelle Pascoe

Michelle lives and breathes her passion for customer service, mystery shopping and team motivation. She is an experienced businesswoman and a “retention” specialist in every aspect of service operations and processes and their impact on the customer experience. In 1994 she founded one of Australia’s most respected training companies, Optimum Operating Procedures and Services Pty Ltd (OOPS).

Michelle Ray

Michelle Ray, is an award-winning speaker and founder of the Lead Yourself First Institute. She helps people and organizations of every description to take the lead, get out of their comfort zones and develop the willingness to risk. As an in-demand international business conference speaker and trainer, Michelle challenges audiences to take charge of themselves in any work/life situation in order ...

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Mike Wittenstein

Mike Wittenstein has been helping companies solve problems for over 20 years starting with the customers' experience. A human-centered design is proven to exponentially multiply the return to your company in all areas.

The result? Sales increase. Profits increase. Attrition decreases.

Where most companies take a "balance sheet" approach to problem resolution, it is the human ele ...

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Neryl East

Dr Neryl East is a former Olympic announcer, TV reporter and government crisis manager who weaves tales from the trenches into powerful gems to make you stand out – for all the right reasons.

Neryl shows leaders and teams how to accelerate success and avoid costly reputation mistakes – building credibility and influence along the way.

 

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Niale McLoughlin

Niale has designed and produced original training programs that achieved outstanding results for prestigious clients throughout Asia. A popular speaker at conferences and corporate meetings, Niale engages audiences with uplifting presentations on topics such as "Boosting Personal Performance", "Managing Relationships at Work", and "Dissolving Stress". Also an entertaining facilitator, Niale is oft ...

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The image on the About page was take from iStock stock photography

The image on the Services page was take from iStock stock photography

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