Customer Service Loyalty Speakers

Steven Di Pietro

Steven runs a mystery shopping business employing 30,000 contractors around Australia and NZ. He has set up 5 businesses, including a mortgage operation in the USA when working of Macquarie Bank. It is his obsession to connect purpose and performance both on a personal and organisational level. He works through connections by unveiling organisational and personal truth. Steve is a keynote speaker ...

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Tansel Ali

Tansel Ali is one of the leading trainers and memory coach in the world and has helped thousands of people from students to executives realise the massive potential of their brain. He has the title of Grandmaster of Memory for remembering a deck of unshuffled playing cards, won the Australian Memory Championships and has recently memorised 20,000 digits from the Sydney Yellow Pages and has been d. ...

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Terry Leahy

As the recently retired CEO of Tesco, Sir Terry Leahy is one of the most admired business leaders in the world. Knighted for his services to food retailing, he is well known for successfully turning around Tesco to become the largest chain in Britain, transforming the country's supermarket industry and disrupting the businesses of its competitors. Experts credit Leahy's success to his hands-on sty ...

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Tim Pethick

Tim is the founder of Nudie Juice, also one of the most innovative marketers in Australia at the moment. Nudie really started out by building a 'Nudie' community, then grew their success on the back of this. Following the successful launch of nudie, Tim stepped aside from day-to-day involvement with the business in March 2005 and is now an entrepreneur and brand guru who is working on the launch o ...

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Tom O'Toole

Meet Tom O'Toole, baker extraordinaire, kindergarten failure-turned-author & inspirational speaker, and founder of the famous Beechworth Bakery. He may be somewhat small-town, but small-town or not, he is a marketing guru who dares to - and does - walk the talk. O'Toole is to Beechworth Bakery what Colonel Saunders is to KFC. But unlike the Colonel, Tom isn't content with being a cardboard cut-ou ...

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Tony Hsieh

At the age of 24, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO, where he helped Zappos grow from almost no sales to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune magazine's annual "Best Companies to Work For" list. Zappo ...

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Trevor Russell

Business Strategist, Sales and Team Trainer, Executive Mentor, Keynote Speaker and Motivational Trainer Trevor is a highly skilled and experienced business strategist, mentor, sales and team trainer, motivator author and professional keynote speaker. He is highly motivated and works to bring the best out in the directors, leaders, and managers and professional executives he works with. Work ...

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Winston Marsh

Tens of thousands of people and businesses all around Australia and New Zealand have heard this internationally acclaimed speaker and their cash registers really ring his praise. If you want your business and your people to succeed you can't afford to miss him. Winston has over thirty years of richly rewarding business experience in the management, marketing and motivation of people in business. ...

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Yvonne Hilsz

Yvonne Hilsz is a highly experienced International Trainer and Business Performance Consultant who uses her dynamic personality and laser sharp skill set to bring lasting change to people and businesses around the globe. Her ability to increase revenue through team coaching and training is well known throughout the business world. Yvonne teaches solution oriented team building and sales training ...

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A massive thank you to you both for all your assistance from selecting to co-ordinating the speakers for our annual ProLoan conference. Feedback was that this year’s speakers where the best they had EVER heard at ANY event. So this is pretty amazing, because they do go to a lot of sessions like these.

Director of Network Relationships - Proloan (aust) pty ltd

Again this year you and your team have been fantastic and extremely helpful.  In regards to you Sharm, you have been an absolute star and phenomenal help with our speakers and presenters, a great communicator, wealth of knowledge and so prompt with responding and looking at ways to cater to our needs.

Event Manager Fitness Australia

I would recommend, without hesitation, the services of Jane Rowland Smith and Ovations. Jane answered a last minute call to arrange a guest speaker for our principals. Nothing was too much effort, all was arranged within hours, and went very smoothly. The guest speaker was exactly what we required and our brief was followed. Thank you Jane and the team at Ovations.

Executive Director of Schools Catholic Education Diocese of Parramatta

All aspects of the process has always gone seamlessly with Ovations and we will continue to seek your assistance for the awards in the coming years.

Thank you again, your help has meant that our Awards are very professional and extremely well received by our members and guests.

Executive Assistant BSCAA NSW Division

Jane, I personally want to thank you for all of your support, advice, patience and all round kindness that you have given me over the last 3 or so years.  This event would not have been as successful without the valuable MC’s you have recommended and the support you provided me when it all just seemed too hard

Shona Dilley – Smart School Awards, Department of Education
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