Customer service Speakers

Stephen Lundin

For the last ten years Steve Lundin, Big Tuna Ph.D., has been living one long fish story. After chronicling the amazing customer experience provided by an unlikely group of fish mongers in Seattle, Steve has visited hundreds of organizations in all parts of the globe that have one thing in common; they are putting into action the old wisdom written about in the book FISH. Each variation is uniqu ...

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Stephen Ogden-Barnes

Steve Ogden Barnes is a retail marketing specialist with an extensive background in the profession and academia. He has delivered retail education programs, retail consultancy, seminars, lectures and conference, focusing on global retail trends, retail innovation, multi-channel retailing, retail strategy and sales promotion. Steve is a highly experienced speaker. He has delivered numerous in-com ...

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Stephen Simpson

Great corporate cultures enable strategic goals to be achieved and fuel employee engagement. Great corporate cultures create a measurable point of difference in terms of individual and organisational performance. Importantly, great corporate cultures can’t be copied. But they don’t just happen by chance.

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Steven Di Pietro

Steven runs a mystery shopping business employing 30,000 contractors around Australia and NZ. He has set up 5 businesses, including a mortgage operation in the USA when working of Macquarie Bank. It is his obsession to connect purpose and performance both on a personal and organisational level. He works through connections by unveiling organisational and personal truth. Steve is a keynote speaker ...

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Tansel Ali

Tansel Ali is one of the leading trainers and memory coach in the world and has helped thousands of people from students to executives realise the massive potential of their brain. He has the title of Grandmaster of Memory for remembering a deck of unshuffled playing cards, won the Australian Memory Championships and has recently memorised 20,000 digits from the Sydney Yellow Pages and has been d. ...

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Terry Leahy

As the recently retired CEO of Tesco, Sir Terry Leahy is one of the most admired business leaders in the world. Knighted for his services to food retailing, he is well known for successfully turning around Tesco to become the largest chain in Britain, transforming the country's supermarket industry and disrupting the businesses of its competitors. Experts credit Leahy's success to his hands-on sty ...

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Tim Pethick

Tim is the founder of Nudie Juice, also one of the most innovative marketers in Australia at the moment. Nudie really started out by building a 'Nudie' community, then grew their success on the back of this. Following the successful launch of nudie, Tim stepped aside from day-to-day involvement with the business in March 2005 and is now an entrepreneur and brand guru who is working on the launch o ...

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Tom O'Toole

Meet Tom O'Toole, baker extraordinaire, kindergarten failure-turned-author & inspirational speaker, and founder of the famous Beechworth Bakery. He may be somewhat small-town, but small-town or not, he is a marketing guru who dares to - and does - walk the talk. O'Toole is to Beechworth Bakery what Colonel Saunders is to KFC. But unlike the Colonel, Tom isn't content with being a cardboard cut-ou ...

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Tony Hsieh

At the age of 24, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO, where he helped Zappos grow from almost no sales to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune magazine's annual "Best Companies to Work For" list. Zappo ...

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Trevor Russell

Business Strategist, Sales and Team Trainer, Executive Mentor, Keynote Speaker and Motivational Trainer Trevor is a highly skilled and experienced business strategist, mentor, sales and team trainer, motivator author and professional keynote speaker. He is highly motivated and works to bring the best out in the directors, leaders, and managers and professional executives he works with. Work ...

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The image on the About page was take from iStock stock photography

The image on the Services page was take from iStock stock photography

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