Customer Service Loyalty Speakers

Bob Pritchard

You can instantly tell when someone speaks through the lens of experience. International Business guru Bob Pritchard is one of those voices. Behind the list of achievements, campaigns, launches, ventures and client recommendations you will find a passionate individual. An Australian who has impacted thousands of individuals and businesses around the globe. Bob has an incredible willingness and ...

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Brian Walker

With a comprehensive retail & franchise speaking background behind him, Brian Walker will make a house call to your next event and leave your audience enlightened, entertained and motivated. Brian's presentations are highly motivational, information-rich and very entertaining. His wealth of retail business knowledge is teamed up with his down-to-earth communication style to deliver a 'best in bu ...

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Bruce Cotterill

From starting his own computer company at the age of 22, to being the Managing Director for Australia and New Zealand of real estate giant Colliers Jardine by the age of 34, Bruce describes his career as a "vertical learning curve." Along the way, he has developed a reputation for performance, particularly in the area of taking loss-making businesses into profitability. At Colliers he led firstl ...

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Catriona Wallace

Catriona only ever wanted to be a farmer. But instead became a Police Officer, Beauty Consultant, Night Club Owner and Academic. Once she had stopped rebelling, Catriona emerged as one of world's most influential commentators on the future of customer experience, business and entrepreneurialism. Catriona is a highly experienced globally-renowned speaker on the topic When Customers Take Charge. ...

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Chip Bell

Chip Bell's consulting practice helps organisations build a culture that supports long-term customer loyalty. Prior to starting a consulting firm, he was Vice President and Director of Management and Organisation Development for NCBN, now Bank of America. Dr Bell holds graduate degrees in organisational psychology and human resource development from Vanderbilt University and George Washington Un ...

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Chris Helder

Chris Helder is a business communication genius and master storyteller whose presentations have radically transformed how thousands of people worldwide communicate with clients, customers, colleagues, staff and teams. He has been a professional speaker for 16 years and has done over 2,000 presentations around the world.

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Dan Gregory

Dan Gregory is a Behavioral Researcher & Strategist. An author, educator, and social commentator, he is the President and CEO of The Impossible Institute, an innovation and engagement think-tank founded to make what's not... possible! Dan's specialization is behavior and belief systems - our drives, our motives, the things that make us buy and the things that make us buy ... ...

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David Penglase

DAVID PENGLASE draws on the science of positivity and intentional trust to develop leaders, sales and customer service teams to build professional relationships that achieve outstanding results. ...

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David Price

David Julian Price has been speaking, training, consulting, coaching and facilitating since the early 1980's. He has presented throughout Australia in all cities and many country and isolated communities. David has also presented in New Zealand, Singapore, Malaysia, the USA and the UK David's work includes, keynote speaking, leader of workshops & training, speaking and presentation coaching, and ...

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Don Peppers

Recognised for well over a decade as one of the leading authorities on customer-focused relationship management strategies, Don Peppers is an acclaimed author and a founding partner of Peppers & Rogers Group, the world's premier customer-centered consultancy. Don's vision, perspective and thoughtful analysis of global business practices has earned him some significant citations by internationally ...

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A massive thank you to you both for all your assistance from selecting to co-ordinating the speakers for our annual ProLoan conference. Feedback was that this year’s speakers where the best they had EVER heard at ANY event. So this is pretty amazing, because they do go to a lot of sessions like these.

Director of Network Relationships - Proloan (aust) pty ltd

Again this year you and your team have been fantastic and extremely helpful.  In regards to you Sharm, you have been an absolute star and phenomenal help with our speakers and presenters, a great communicator, wealth of knowledge and so prompt with responding and looking at ways to cater to our needs.

Event Manager Fitness Australia

I would recommend, without hesitation, the services of Jane Rowland Smith and Ovations. Jane answered a last minute call to arrange a guest speaker for our principals. Nothing was too much effort, all was arranged within hours, and went very smoothly. The guest speaker was exactly what we required and our brief was followed. Thank you Jane and the team at Ovations.

Executive Director of Schools Catholic Education Diocese of Parramatta

All aspects of the process has always gone seamlessly with Ovations and we will continue to seek your assistance for the awards in the coming years.

Thank you again, your help has meant that our Awards are very professional and extremely well received by our members and guests.

Executive Assistant BSCAA NSW Division

Jane, I personally want to thank you for all of your support, advice, patience and all round kindness that you have given me over the last 3 or so years.  This event would not have been as successful without the valuable MC’s you have recommended and the support you provided me when it all just seemed too hard

Shona Dilley – Smart School Awards, Department of Education
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