Customer Service Loyalty Speakers

Kate Morris

Beauty advocate Kate Morris, founder of Adorebeauty.com.au, started Australia’s first beauty e-commerce site in 1999 from a garage in Melbourne at the age of 21.

Starting with just $12,000 and two little known cosmetic companies on board, Adore Beauty has grown to more than 200 brands, 13,000 products, and hundreds of thousands of customers.

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Keith Abraham

Keith is about delivering substance that is relative to the real world of business. He specifically shows business people how to work smarter, engage their people, rekindle their passion and capitalise on their current market opportunities. Over the past 16 years Keith has built a reputation as one of Australia’s most in-demand conference speakers— speaking at over 100 conferences each ...

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Ken Hudson

Dr. Ken Hudson is a world-class authority in helping individuals and teams think better and faster. By doing so, they can achieve more and unlock breakthrough results. He is a compelling speaker, trainer, consultant and facilitator. If you want someone who can have an immediate impact with tools and techniques Ken is ideall. These can be learned and applied with great effect by any leader, manage ...

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Kevin Colleran

Facebook's pioneering sales executive and among its first ten employees, Kevin Colleran was an integral part of the social networking behemoth's sales force. As the company's Global Partnership Lead, he was responsible for creatively monetizing the site without hampering user experience. He was named one of New York's 100 Coolest Tech People by Business Insider. Colleran is a board member of sever ...

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Kim Walker

Internationally awarded speaker and one of just a handful of global experts on the business of ageing. Kim advises businesses and governments how to respond to this unprecedented phenomenon. He's a highly polished speaker who knows how to engage an audience and make his topic relevant to all. Having lived the past 30 years in Tokyo, New York, Hong Kong, and Singapore Kim's experience leading mult ...

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Kirsty Dunphey

Kirsty Dunphey has first and foremost always been entrepreneurial. In 2002 Kirsty was named as the National Winner of Telstra's Young Business Woman of the Year Award. With two businesses and two part time jobs under her belt by the age of 16 to her own real estate agency at 21 Kirsty has been described as "Little bit Aussie Battler, Little bit Sassy Entrepreneur". ...

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Larry Hochman

Larry Hochman is one of the most popular keynote speakers in the world and has now delivered nearly 500 speeches in 60 countries and has spoken on every continent. He is a globally recognised expert on Customer Relationships, Corporate Culture, Leadership, Talent Management and Human Resources. ...

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Leigh Farnell

Leigh Farnell is an international author, business development consultant and agent of change. With his background in large and small business combined with radio, theatre and television, he makes sure education is entertaining. Leigh is author of DO BETTER NOW... 150 Ways To Lift Your Personal And Business Life, The Relationship Factor in Business and the Breakthrough Management Programmes. ...

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Leonie Collins

Leonie has worked with groups, individuals in management and front-line staff, having run corporate in-house training for the past twelve years on Customer Care, Winning Presentations, Image and Style, Business Protocol, Team Building, Communication and Sales. She has assisted in changing the image and improving the performance and attitude of employees of many large organizations particularly in ...

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Lisa McInnes-Smith

Do your people need to make a tangible shift - a shift in attitude, performance, behaviour or direction? This is the cornerstone of Lisa McInnes-Smith's work. Lisa inspires each audience member to increase focus, lift performance and step up to the next level. Lisa's unique ability to connect and effectively communicate her concepts brings results to key teams, groups and organisati ...

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A massive thank you to you both for all your assistance from selecting to co-ordinating the speakers for our annual ProLoan conference. Feedback was that this year’s speakers where the best they had EVER heard at ANY event. So this is pretty amazing, because they do go to a lot of sessions like these.

Director of Network Relationships - Proloan (aust) pty ltd

Again this year you and your team have been fantastic and extremely helpful.  In regards to you Sharm, you have been an absolute star and phenomenal help with our speakers and presenters, a great communicator, wealth of knowledge and so prompt with responding and looking at ways to cater to our needs.

Event Manager Fitness Australia

I would recommend, without hesitation, the services of Jane Rowland Smith and Ovations. Jane answered a last minute call to arrange a guest speaker for our principals. Nothing was too much effort, all was arranged within hours, and went very smoothly. The guest speaker was exactly what we required and our brief was followed. Thank you Jane and the team at Ovations.

Executive Director of Schools Catholic Education Diocese of Parramatta

All aspects of the process has always gone seamlessly with Ovations and we will continue to seek your assistance for the awards in the coming years.

Thank you again, your help has meant that our Awards are very professional and extremely well received by our members and guests.

Executive Assistant BSCAA NSW Division

Jane, I personally want to thank you for all of your support, advice, patience and all round kindness that you have given me over the last 3 or so years.  This event would not have been as successful without the valuable MC’s you have recommended and the support you provided me when it all just seemed too hard

Shona Dilley – Smart School Awards, Department of Education
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