Customer Service Loyalty Speakers

Michael McQueen

Michael McQueen is a multi-award winning speaker, trend forecaster and six-time bestselling author.

READ MORE

Michael Sherlock

Michael is a high-profile business leader who transformed an ailing set of bakery shops in the late 1990s to position Brumby's as the 2nd-largest bakery franchise system in Australasia with over 320 bakeries by 2007. Under Michael's leadership, Brumby's share price rose from 56c to $3.40 in just over 3 years. ...

READ MORE

Michael Treacy

Author of The New York Times Best-Seller, The Discipline of Market Leaders. Great companies sustain growth through disciplined execution, not just good planning. Michael Treacy shows how to harness innovation and customer loyalty principles by linking strategy to organizational design. Over the course of two decades as an entrepreneur, management consultant, and former MIT professor, Treacy built ...

READ MORE

Michelle Ray

Michelle Ray, is an award-winning speaker and founder of the Lead Yourself First Institute. She helps people and organizations of every description to take the lead, get out of their comfort zones and develop the willingness to risk. As an in-demand international business conference speaker and trainer, Michelle challenges audiences to take charge of themselves in any work/life situation in order ...

READ MORE

Mike Wittenstein

Mike Wittenstein has been helping companies solve problems for over 20 years starting with the customers' experience. A human-centered design is proven to exponentially multiply the return to your company in all areas.

The result? Sales increase. Profits increase. Attrition decreases.

Where most companies take a "balance sheet" approach to problem resolution, it is the human ele ...

READ MORE

Neryl East

Dr Neryl East is a former Olympic announcer, TV reporter and government crisis manager who weaves tales from the trenches into powerful gems to make you stand out – for all the right reasons.

Neryl shows leaders and teams how to accelerate success and avoid costly reputation mistakes – building credibility and influence along the way.

READ MORE

Niale McLoughlin

Niale has designed and produced original training programs that achieved outstanding results for prestigious clients throughout Asia. A popular speaker at conferences and corporate meetings, Niale engages audiences with uplifting presentations on topics such as "Boosting Personal Performance", "Managing Relationships at Work", and "Dissolving Stress". Also an entertaining facilitator, Niale is oft ...

READ MORE

Patricia Fripp

Patricia Fripp is an award-winning keynote speaker, sales trainer, executive speech coach and author. Patricia covers a large variety of subjects including leadership, customer service, sales, promoting your business, public speaking skills, employee motivation, and more .In her keynotes and seminars, Patricia offers substance with style. Meetings and Conventions magazine have referred to Patrici ...

READ MORE

Paul McGee

Paul McGee is one of the UK's leading speakers on the subject of change, workplace relationships and motivation. His provocatively titled book SUMO (Shut Up, Move On) became an instant best seller and his book on Self Confidence reached number one in the WHSmith's business book chart and remained there for a further 24 weeks. He has appeared on BBC Breakfast television and is a regular con ...

READ MORE

Paul McInerny

Principal and Leader of the Asia Pacific Marketing & Sales Practice @ McKinsey and Company, Tokyo. Since joining McKinsey in 2002 Paul McInerny has served retail, apparel, consumer packaged goods, consumer electronics, telecom and media clients across Asia Pacific on a broad range of topics including marketing, CRM, format development, multichannel strategy, pricing and consumer insight driven pro ...

READ MORE

A massive thank you to you both for all your assistance from selecting to co-ordinating the speakers for our annual ProLoan conference. Feedback was that this year’s speakers where the best they had EVER heard at ANY event. So this is pretty amazing, because they do go to a lot of sessions like these.

Director of Network Relationships - Proloan (aust) pty ltd

Again this year you and your team have been fantastic and extremely helpful.  In regards to you Sharm, you have been an absolute star and phenomenal help with our speakers and presenters, a great communicator, wealth of knowledge and so prompt with responding and looking at ways to cater to our needs.

Event Manager Fitness Australia

I would recommend, without hesitation, the services of Jane Rowland Smith and Ovations. Jane answered a last minute call to arrange a guest speaker for our principals. Nothing was too much effort, all was arranged within hours, and went very smoothly. The guest speaker was exactly what we required and our brief was followed. Thank you Jane and the team at Ovations.

Executive Director of Schools Catholic Education Diocese of Parramatta

All aspects of the process has always gone seamlessly with Ovations and we will continue to seek your assistance for the awards in the coming years.

Thank you again, your help has meant that our Awards are very professional and extremely well received by our members and guests.

Executive Assistant BSCAA NSW Division

Jane, I personally want to thank you for all of your support, advice, patience and all round kindness that you have given me over the last 3 or so years.  This event would not have been as successful without the valuable MC’s you have recommended and the support you provided me when it all just seemed too hard

Shona Dilley – Smart School Awards, Department of Education
Back to Top /**/