Customer Service Loyalty Speakers

Michael McQueen

Michael McQueen is a multi-award winning speaker, trend forecaster and bestselling author of eight books.

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Michael Sherlock

Michael is a high-profile business leader who transformed an ailing set of bakery shops in the late 1990s to position Brumby's as the 2nd-largest bakery franchise system in Australasia with over 320 bakeries by 2007. Under Michael's leadership, Brumby's share price rose from 56c to $3.40 in just over 3 years. ...

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Michael Treacy

Author of The New York Times Best-Seller, The Discipline of Market Leaders. Great companies sustain growth through disciplined execution, not just good planning. Michael Treacy shows how to harness innovation and customer loyalty principles by linking strategy to organizational design. Over the course of two decades as an entrepreneur, management consultant, and former MIT professor, Treacy built ...

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Michelle Ray

Michelle Ray, is an award-winning speaker and founder of the Lead Yourself First Institute. She helps people and organizations of every description to take the lead, get out of their comfort zones and develop the willingness to risk. As an in-demand international business conference speaker and trainer, Michelle challenges audiences to take charge of themselves in any work/life situation in order ...

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Mike Wittenstein

Mike Wittenstein has been helping companies solve problems for over 20 years starting with the customers' experience. A human-centered design is proven to exponentially multiply the return to your company in all areas.

The result? Sales increase. Profits increase. Attrition decreases.

Where most companies take a "balance sheet" approach to problem resolution, it is the human ele ...

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Neryl East

Dr Neryl East is a former Olympic announcer, TV reporter and government crisis manager who weaves tales from the trenches into powerful gems to make you stand out – for all the right reasons.

Neryl shows leaders and teams how to accelerate success and avoid costly reputation mistakes – building credibility and influence along the way.

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Niale McLoughlin

Niale has designed and produced original training programs that achieved outstanding results for prestigious clients throughout Asia. A popular speaker at conferences and corporate meetings, Niale engages audiences with uplifting presentations on topics such as "Boosting Personal Performance", "Managing Relationships at Work", and "Dissolving Stress". Also an entertaining facilitator, Niale is oft ...

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Patricia Fripp

Patricia Fripp is an award-winning keynote speaker, sales trainer, executive speech coach and author. Patricia covers a large variety of subjects including leadership, customer service, sales, promoting your business, public speaking skills, employee motivation, and more .In her keynotes and seminars, Patricia offers substance with style. Meetings and Conventions magazine have referred to Patrici ...

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Paul McGee

Paul McGee is one of the UK's leading speakers on the subject of change, workplace relationships and motivation. His provocatively titled book SUMO (Shut Up, Move On) became an instant best seller and his book on Self Confidence reached number one in the WHSmith's business book chart and remained there for a further 24 weeks. He has appeared on BBC Breakfast television and is a regular con ...

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Paul McInerny

Principal and Leader of the Asia Pacific Marketing & Sales Practice @ McKinsey and Company, Tokyo. Since joining McKinsey in 2002 Paul McInerny has served retail, apparel, consumer packaged goods, consumer electronics, telecom and media clients across Asia Pacific on a broad range of topics including marketing, CRM, format development, multichannel strategy, pricing and consumer insight driven pro ...

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