Customer service Speakers

Ricky Nowak

Ricky specialises in developing leaders that know themselves – their strengths and areas where they have specific opportunities for development. Working with Ricky, these leaders can get the best out of themselves, the individuals and teams they lead, the relationships they manage and the organisations they promote. They learn to monitor and improve their own leadership and management skills. ...

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Robert Spector

The King of Customer Service and Consumer Culture, Robert Spector is an international speaker and bestselling author of The Nordstrom Way: The Inside Story of America's #1 Customer Service Company - the first and only personal look at how this company became the national standard of customer service. Followed by Lessons from the Nordstrom Way and Category Killers: The Retail Revolution and Its Imp ...

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Rohan Lund

Rohan Lund is the Group Chief Executive Officer of the National Roads & Motorists' Association (NRMA). With a strong background in digital technology, strategy and innovation, Rohan brings a wealth of experience delivering transformation, across a range of customer-focused companies. Recently the Chief Operating Officer (COO) for Foxtel, Rohan's previous roles also include COO of Seven West Media, CEO of Yahoo!7 and Strategy Director for SingTel Optus.

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Ron 'Rowdy' McLean

As a CEO Ron 'Rowdy' McLean has turned around ailing companies. As an entrepreneur he has built success from the ground up. As a socialpreneur he has developed initiatives that make a real difference. His seminars are attended by thousands of people each year, he works with peak performing teams and leaders. Organisations choose Rowdy to develop their strategy to Play a Bigger Game! People rel ...

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Russel Howcroft

Through his appearances on ABC1s hugely successful show The Gruen TransferRussel has become the very public face of brand marketing and advertising in Australia. In fact according to media mogul, Harold Mitchell, Russel Howcroft has become a brand himself. ...

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Scott McKain

Scott McKain is an accomplished presenter and speaker who is currently a member of the prestigious 'Speakers Roundtable', a select group of just twenty top professional business speakers considered among the best in the world. Scott is a former Broadcast Journalist and TV commentator. He was watched by over two million people every week for eight years and has since positioned himself as a lecture ...

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Scott Steinberg

Scott Steinberg is the CEO of a management consulting and market research firm which helps clients more effectively connect, communicate and create lasting value. One of the world's best-known business strategists and communications experts, he serves as a strategic advisor to Fortune 500 corporations, non-profits, universities and startups, helping them identify emerging cultural, social and tech ...

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Shep Hyken

Shep Hyken, CSP, CPAE is the Chief Amazement Officer at Shepard Presentations, customer service expert, professional speaker and New York Times and Wall Street Journal bestselling business author. Shep works with companies who want to build loyal relationships with their customers and employees. He has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in t ...

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Simon T. Bailey

Voted the best keynote speaker ever heard or used by the readers of Meetings and Conventions magazine, Simon T. Bailey is a compelling instigator who enriches people's lives by encouraging them to create the destiny they want. He does this by illuminating and then magnifying the brilliance inherent in everyone through his positively contagious energy and enthusiasm. His transformational insights, ...

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Stephen Lundin

For the last ten years Steve Lundin, Big Tuna Ph.D., has been living one long fish story. After chronicling the amazing customer experience provided by an unlikely group of fish mongers in Seattle, Steve has visited hundreds of organizations in all parts of the globe that have one thing in common; they are putting into action the old wisdom written about in the book FISH. Each variation is uniqu ...

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The image on the About page was take from iStock stock photography

The image on the Services page was take from iStock stock photography

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