Anthony Burke is a Professor of Architecture and Associate Dean of International and Engagement in the Faculty of Design Architecture and Building at the University of Technology Sydney. A graduate of Columbia University GSAPP (Master of Advanced Architectural Design 2000), Anthony is recognised internationally for his work in architectural design, curation and commentary, specialising in contemporary design theory at the intersection of technology, urbanism and practice.
During the 2018 Teleperformance Leader Insights Forum in Dubai and Amsterdam, I shared the foresight that customers are taking life (and commercial) matters into their own hands. Literally and metaphorically. This empowerment fundamentally calls for a re-design of your brand’s customer journey, and a re-assessment of the strategic and tactical roles of your marketing, customer experience and sales professionals. Yesterday your customer changed. Now it must be your turn.
World class musician and thought leader Mark Schulman shares one of his most potent formulas that he has incorporated into his daily life for many years - a key to success that has kept him in the forefront of the minds of some of the worlds most successfull entertainers and business leaders.